Tropical Smoothie Cafe

First time customer. Downloaded the APP. The APP wouldn 't process my order. Decided just to go to the location and order there. While there, i really did not like seeing the young guy with the big truck taking up a handicap space, while people that actually need the space have to park far away. he was walking in the kitchen area telling employees he would be back. I guess he was a manager, or possibly a franchisee. Employees were friendly and helpful. Got back home and checked my bank account to see that the APP order that wasn 't accepted actually processed and i was charged twice in addition to the time i paid at the restaurant. Called the store but nobody knew what to do as the orders di...

• Utile
• Pas utile
• Répondre

God awful customer service. Myself and one other gentleman were the only two people in the Cafe. The workers were complaining how ?is it always this busy?? while I was still waiting on my food. After the other gentleman left, it was about 10 minutes before I realized they hadn?t even prepared my order. One of the workers asked me ?what did you order again??. I let them know and in about five minutes another worker came to me and said ?take your sandwich bro?. They finally finished my smoothie and still messed it up, since I asked for protein in it beforehand and they never put any in. Realizing this would just cause more problems to ask for a fix, I just walked out. Plenty of other Tropical...

• Utile
• Pas utile
• Répondre

This was my first time coming to a tropical smoothie cafe and I have to say I received the best customer service. The girls were so kind and they helped me with what I wanted to order. I think their names were cambrya, jessica, bety, and lidia. Definitely will be coming back

• Utile
• Pas utile
• Répondre

This was my first time in a tropical smoothie café and I must say I have received the best customer service. The girls were so friendly and they helped me with what I wanted to order. I think their names were Cambrya, Jessica, Bety and Lia. Definitely will come back

• Utile
• Pas utile
• Répondre

bad experience, came in 6 minutes before close and was said they would close, and they were sad. Only disappointed posted opening hours are not honoured

• Utile
• Pas utile
• Répondre