Uncle Tetsu - Réserver une table

I was helped out by Joe…. He was very nice and friendly and provided great customer service and was very patient with my questions about the cheesecakes after he helped me I noticed the next person he helped was very rude to him and even accused him of being sarcastic as from what I recalled he just greeted them saying “oh you’re back for more welcome back” they seem to have taken that the wrong way but I would of actually felt grateful someone remembered me from a previous visit. I felt so bad for how he was treated and I see secret dior might be that person since they came to write the bad review of Joe, you should be ashamed of yourself,The cheesecake was great he recommended Oreo and ube...

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First I will say we like this place and the cakes here. Unfortunately the the service was dreadful. We went last night and looking at their options and even tried a new recipe they were sampling while waiting our turn. The employee was seemingly very friendly and helpful the thy young couple in front of us. When it was our turn that friendly disposition vanished and they were extremely rude, very short and seemingly uninterested in servicing us or answering our questions. Basically it was, what do you want .... eye rolling and change in body language was all to apparent. Very unfortunate as we do love this place but their rudeness and unwillingness was a major turn off.

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Uncle Tetsu is currently having a holiday promotion for gift card purchases. If you purchase a $50 gift card, you receive a complimentary cheesecake. If you purchase a $100 gift card, you receive two complimentary cheesecakes. You can also choose the flavors for your free cheesecakes. This promotion is valid until December 31, 2023. The Japanese cheesecakes from Uncle Tetsu are so fluffy and not too sweet. These cheesecakes would make perfect treats for the holidays.

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Even though I don't have a sweet tooth, I felt that it wasn't sweet enough. How did it taste after you ate it? It doesn't have much of a special feature that I forget about it...It's delicious as it is, but it doesn't compare to Osaka's cheesecake. it's okay, very bland. Maybe it'll be different for other flavors. I wish they can let us have a sample like yogurtland

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Been wanting to try these for a long time !!!! Does not really have a cheesecake flavor! it’s aesthetically pleasing and it’s a small cute size of a cheesecake cake. It’s not so cheesy . You can’t really taste any cream cheese. It’s more Like a poundcake. We just had the original ! It doesn’t taste bad, but it just doesn’t really give you that cheesecake feeling

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