We stayed at this hotel as a night out delayed Valentine’s Day. The hotel is very tastefully decorated with comfortable surroundings. The room we stayed in was spacious with a nice bath tub and freestanding rainforest shower. The bed was extremely large and very comfortable however, my only gripe with the whole stay is that the pillows were quite thick and uncomfortable, we ended up getting cricked necks. When making the booking, I mentioned that it was our first night out in 6+ months since my mother in law fell ill and we were celebrating Valentine’s Day a few days later and the staff left us some chocolates, balloons and rose petals scattered around the room. It really made a nice touch t...
21st May 2023, booked a Sunday lunch for one. I was greeted by a blonde middle aged woman, who was unfriendly, unhelpful and who provided an appalling service. Eventually, I had to go to the bar and get my own drinks Not once did this woman come back to check if I needed anything else and/or if everything was okay. . The food i ordered turned up 45 min later, the portions were small, but everything was stacked on top of each other presentation was poor. Also, I could not order the veg I wanted. There was no atmosphere and it was very dark. This was my personal experience when I visited this establishment. I WOULD NOT RECOMMNED THIS RESTAURANT FOR EATING AND THE SERVICE.
Room 305. The window is large but not soundproof at all. The noise outside the window(building work as shown in the picture) woke me up 8 am in the morning. After a long journey and the football carnival in Etihad Stadium, I feel awful when the noise woke me up early in the morning. And I could smell something strange throughout the night. It’s from the toilet. The bad smell fill in the air for a long time despite we only use the toilet twice before going to bed, because of the bad ventilation system. It does not worth 170.
Today, I visited Velvet Brasserie for Sunday lunch with my friend. She had a Virgin Experiences gift voucher that allowed us to enjoy the 3-course meal with a bottle of wine. The food was delicious and the portions were generous. The house wine was also very good, and we had a jug of tap water on the table. The service was excellent, with all the staff being friendly and attentive. I would highly recommend this restaurant and we will definitely return in the future.
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We had a wonderful weekend stay at this hotel. We stayed for two nights and were upgraded to the signature suite. The bed was incredibly comfortable and the shower was fantastic. Our entire stay was delightful. We stayed in room 102, which was located above reception facing the front. It was a bit noisy, but it didn't bother us too much. The staff were friendly and accommodating. I would definitely recommend this hotel and we plan on returning in the future.
Stayed two nights..lovely friendly staff.. Quirky individual rooms with fluffy towels and robes..luxury toiletries..coffee machine and kettle Great location... Only niggle tea/coffee were not replaced for the second day, but I'm sure if asked it would have been sorted instantly. Couldn't really fault anything, would stay again
I attempted to inquire about the price for next year, only to be quoted £558! That price is really excessive! I could stay all-inclusive in Spain for 14 nights for that amount! I had planned to make a video review of my stay, but that price is simply daylight robbery!
Absolutely fantastic food. We was served by a lovely lady called Tilly I believe it was her first day and she was fantastic. She was so real and made us very comfortable. Great time and food was 5 star!
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At the restaurant tonight: staff erratic and rude. Twice brought wrong drinks, never brought tap water… rude when some feedback was given. Never going back
Beautiful hotel in canal street. Pretty noisy at night outside but rooms were beautiful, staff were very attentive and will stay here again!
Cheesecake Au Chocolat Et Aux Cerises
Achari Chicken Tikka Hanging Kebabs
Croquettes De Macaroni Au Fromage
Cointreau Liqueur Coffee (Abv 40
Tia Maria Liqueur Coffee (Abv 20
Rouleaux De Printemps Au Canard
Salade De Roquette Et Parmesan
Orange Passionfruit Cheesecake
Baileys Liqueur Coffee (Abv 17
Chicken Chorizo Hanging Kebabs
