Walston Castle Beefeater And Travel Inn

I came here with my family and we were all disappointed with the quality of food. the personal was beautiful, but unfortunately the problem has been given when ordering drinks. my mother and I asked for soda and lime, but we hardly got tasteless water. even after stirring there was no taste. our food took longer than expected to come, and it did not all come out at the same time. my dad finished eating before two of our party were there. the smothered chicken was dry and the speck was burned. I could not normally get over it, but the lack of cheese and sosse made it worse, we asked for more bbq sose that they brought out. my friends steak was asked for medium-sized rareness, but it was not p...

• Utile
• Pas utile
• Répondre

We stayed in hotel for night, and had dinner on first night. Table was dirty and the rest of the restaurant was not much better. We had fillet steak, which was very nice. Breakfast, we had full and continental. Full breakfast came over coooked,...and dry. Hash browns appeared to have been deep fried, and they were like batter. Continental was fine, but they had no gluten free bread and they refused to let me have the ingredients list for crumpets. The menus were dirty and sticky. The whole place just needs someone keeping on top of the cleaning, including wiping tables properly and menus. I normally like a Beefeater breakfast, but I will be avoiding this one from now on.

• Utile
• Pas utile
• Répondre

I can't comment here how I canceled my booking I was in the premier inn next door and dived one for a drink sat outside and it was very untidy glasses everywhere plates not picked up fag ends and rubbish all. over the floor there was a family of sat to us a person had there eating the other waiting minutes for it is so with what I saw decided to cancel my booking

• Utile
• Pas utile
• Répondre

Excellent service as always, our waitress nikki was splendid nothing was too much trouble, she was also fantastic with the younger members of our group very patient and polite making everyone feel at ease. We'll done nikki

• Utile
• Pas utile
• Répondre

Came to the Walston as a group of nine we didn’t have a booking but staff went above and beyond to accommodate us, our waitress Charlotte was friendly and welcoming the food was great and service was first class

• Utile
• Pas utile
• Répondre