Wendy's - Réserver une table

Nice, new Wendy 's with some of the worst customer service I have ever experienced. Let me tell you about my experience with Nina the manager. You cannot use your app reward at the ordering station in the restaurant. I go and ask how to use my app and Nina reluctantly comes over and moves the order to the register. I have my free double stack reward loaded and she scans and says it doesn 't work. I show her on the app that it is loaded and ready, she refuses to use it or figure it out. I pick up my order and we had accidentally ordered spicy nuggets instead of regular (my 8 year cannot eat spicy nuggets). I take them to the counter and she says, You ordered them that way. Flips the order screen around and shows me. She refuses to exchange the nuggets in a good customer service gesture. We begin eating...no fork for the baked potato. Back to the counter since there are no forks out. Begin eating again. My Double Stack was wrong. Back to the counter. I tell them the burger was supposed to be mustard only. She brings up her screen ready to argue and guess what, they were wrong. Nina reluctantly has another burger made. Through all of this she has the worst attitude and displayed zero customer service. Avoid this Wendy 's. It 's just not worth it. It 's time Wendy 's corporate takes a close look at this location.

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Absolutely one of the WORST Wendy's locations you can possibly go to! Staff doesn't seem to care at all, didn't get real good vibes with the crew on shift 10/16 as of 8:20 PM. Waited in line to be served completely overcooked nuggets. Funny I am not the first person to complain about how the nuggets are cooked at this location, just check recent reviews. Staff didn't even give a receipt, so how am I supposed to get either another meal made correctly, or better yet my money back when I wasn't given a receipt to begin with. My next move is going to corporate and letting them know personally, call, email, whatever it takes. Come on guys, is it that hard to do your job CORRECTLY? I work in customer service, and I know first hand how this all works and what you all deal with. Whoever is back in the food prep area needs to be fired. Y'all need to up your game!

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After not going to Wendy?s for a while because they are terrible with service, I thought this Wendy?s might be better then some of the others I?ve been to but they are all the same. Horrible service and forgets something every time. Today I waited 15 mins for them to cook the grilled chicken for a salad we ordered then get my food and my grilled chicken sandwich is missing to be told it will take another 15mins. I asked for my money back on that sandwich and took my other cold food and left. I?m completely DONE with Wendy?s unless I go to the one in Orlando on East Colonial by Mills, which I?m not close to anymore.

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I've gone to many Wendy and I love the food but I e came to this one and the manager sadarhri help me order cuz I couldn't work the computer right. My food was fresh and hot (chicken sandwich,no mayonnaise, hot out the greases fries and nuggets. So polite and very fast service. Thanks for a great experience in ur store

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Wendy?s is typically consistent but this was by far the worst location I?ve been to. The bread was stale and hard. The burger patty tasted like cardboard. Avoid at all costs. It?s worth taking the drive to another location.

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