White Castle Queens

Lately every time I visit this restaurant, the service only gets worse and worse. My last experience was unacceptable. Not only did I have to wait almost an hour for my food, but the cashier girl was very disrespectful. I placed an order, and waited a long time only to receive cold burgers and dirty (yes dirty) fries. I addressed the fries issue and the female employee explained that it's because of the oil and made it seem like I didn't have a choice in the matter but to accept it. I asked how long will it take to make new fries and was told it will take 10 minutes. I then requested to have my entire order replaced because by the time I get fresh sanitary fries, my burgers that initially we...

• Utile
• Pas utile
• Répondre

Disappointed at the service at this Spingfield Blvd White Castle.They were rambling over my order without gloves taking sandwiches out the bag and swapping them as if they were the wrong sandwiches. They were not organized.They need to be trained on how to prepare the order like McDonald's they have a system..first get the drinks etc..if they have to tell the order out like they do in a kitchen do so. No one seemed to be in charge as far a getting the orders out in a timely fashion. They didnt know how to read my order from from the app. They gave me a sandwich I didn't order and didn't give me the condiments I ordered as my food looked very sloppy..just very disappointed as I love White Cas...

• Utile
• Pas utile
• Répondre

It took 35 minutes in the drive thru with only one car ahead for 4 chicken sandwiches and a sack of fries. When I questioned at the window and all I said was 35 minutes?really? She closed the door and walked away. I was?handled? by another associate with how much I owed. When I questioned why she dismissed me he said ? she doesn?t want to argue with you?. I responded ? I don?t want to argue with her either? . No one wanted to explain what happened. Then a third associate took over and decided I was the problem because they felt I didn?t want to hear her explanation. She said ok and good night with a tone that suggested that she was done with the situation. All I wanted as to know was why did...

• Utile
• Pas utile
• Répondre

The food arrived hot and quickly. I ordered my usual: burgers, fries, and onion rings, and I enjoyed them. However, I was disappointed that they don't offer the full menu through Doordash. I can't get my fish nibblers or shakes anymore unless I go to White Castle. It's a shame. Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Everything arrived on time, delivered by a pleasant Dasher. The breakfast sliders were delicious as always, but the standout dish for me was the shrimp nibblers. They were perfectly cooked and juicy. Well done, WC.

• Utile
• Pas utile
• Répondre

This is a crazy good place to have a Valentine's Day date. The staff was friendly and super into it, and it will tell you if your date has a sense of humor. Highly recommended to make a funny and special memory.

• Utile
• Pas utile
• Répondre

the did came hot and tasty. mozzarella sticks were hot and crispy. Onions rings were the same hot and crispy. sliders were good also.

• Utile
• Pas utile
• Répondre

PANKO FISH SLIDER CAL 340-350 . Spicy, salt and cold. CHEESE SLIDER SACK salty but good. SHAKES CAL 460-1060 was good as always Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Best white Castle i ever been to. The workers were courteous and the food came out in a timely manner. Y'all the best!

• Utile
• Pas utile
• Répondre

They didn't include any cheese on the 6 cheeseburgers that I ordered.

• Utile
• Pas utile
• Répondre