Il se peut que vous soyez redirigé
"Sprawling great JDW house (I think it used to be a Tesco, once upon a time) which spans a block from the theatre through to the bus terminus. Lively..."
Téléphone: +442085406788
Adresse: 6-12 Gladstone Road, SW19 1QT, Merton, United Kingdom
Ville: Merton
Site Web: https://www.jdwetherspoon.com/pubs/all-pubs/england/london/the-wibbas-down-inn-wimbledon
Plats: 2
Catégories: 5
Avis: 406
There is so much to love about the Weatherspoon model and their effort to serve Customers at the lowest cost. There is no excuse however for ridiculously poor bar service and in this the Wibbas Down Inn excels. During my last visit on Dec 28th I dropped in for a quick drink and snack. I joined one of the clusters gathered at a till and waited for my turn to order. Time after time I was by passed by more clever queue jumpers. The bar management strategy seems to be to let the customers fight it out. “Who’s next?” If the bar staff are not going to manage this service and continue to remain single dimensional, then a more formal Q management system would not go amiss to cater for the less asser...
I recently made a complaint about an unprofessional barmaid to the head office of the restaurant. Unfortunately, they refused to share any feedback information with me, leading me to believe that they may not take the issue seriously. I tried contacting the manager at Wibbas both by email and phone, but received no response. The manageress promised to look into the matter, but has since ignored my emails regarding any actions taken. The behavior of the barmaid could have potentially escalated into a physical altercation with a younger, fitter customer standing next to me. As a 65-year-old with health issues, this was concerning. It seems that the poor skills of both the management and head o...
I asked questions about the food because of my dietary restrictions and was told the bar lady couldn’t disclose that information and that I need to read the menu?????!!!! Then when I tried to order the first 4 vegan dishes I wanted were not available. Then when my food came, my vegan burger came with an unidentified sauce- I asked and it wasn’t vegan. No vegan alternative available. Dreadful food, service and staff attitudes. AVOID.
We arrived on Friday, the 15th, and were lucky to secure the last available table in the packed restaurant. We were pleasantly surprised by how quickly we were served drinks and our food arrived shortly after. The quality of the dishes was excellent. I must commend the hardworking staff who were very busy, but provided efficient service with a smile. It was an excellent evening out. Thank you.
I dined at this restaurant on a busy Saturday evening before going to the theater. I had reviewed this place before and had a completely different experience. This time, my opinion has changed for the better. The food was hot and flavorful, and I received exceptional service throughout the evening. Credit is definitely deserved for a job well done.
