Wickentree At Housing Units

On visiting the store to make some purchases, myself and my Daughter, decided to have some lunch, my Daughter chose soup, which was tomato with vegetables, I chose HOT chicken and bacon wrap, when food arrived soup was Luke warm, HOT chicken wrap was cold, I returned to the counter and explained on menu it says it’s HOT, ok no problem it’s returned to my table HOT. On leaving the restaurant the restaurant Manageress is passing, I thought it might be helpful to give her some feedback, about our experience today, firstly I told her the soup was like some cheap tinned soup that was Luke warm, her response, was that two other people had just told her how lovely it was and she liked it, well that...

• Utile
• Pas utile
• Répondre

Pleasant morning shopping in the store and signed up for loyalty card First time visit to the restaurant and looking forward to it, unfortunately downhill after that, Sticky table and waitress cleaned but still not good. Coffee tepid and my wife and I shared the breakfast brunch board, 2 plates and 2 knives and forks. The 2nd plate under the first had never been washed at all and covered in food, similarly a fork was dirty returned to check out desk and items replaced. Returned to table only to find the other fork had baked on food on it, returned to desk and replaced. At no time was an apology offered Food as per coffee was tepid and avocado on toast had a rather unusual flavour. Could have...

• Utile
• Pas utile
• Répondre

Had Lunch with my friend at the Wicken tree Restaurant in Housing Units 14/11/2023, well if you can call it lunch... We ordered the warm chicken wrap each 1 side order of chips to share which consisted of about twelve chips. The wrap was really poor in size, 1 wrap cut in half, the chicken was cold, when we spoke to the waitress she said it was because it had salad on it that's why it was cold. The chips had been put on one of the plates with the wrap on rather than on a separate plate/dish.. We also had capaccino drinks which because of the 30 minute wait for food were cold by the time our so called meals arrived... The price was £10.50 for the wraps £1.95 a portion of chips, extortionate f...

• Utile
• Pas utile
• Répondre

I have eaten here many times in the past but I have noticed standards steadily going downhill. My daughter and myself had the full English which has diminished in size considerably. We had two overcooked rashers of bacon. Two very skinny sausages a tiny portion of beans and 1 egg. The hash brown was not homemade but the type you’d get at the supermarket freezer section. The breakfasts here used to be superb but portion sizes have decreased so much and not nicely prepared. The cappachino was lukewarm and the americano served with cold milk. We will not be giving the restaurant any future business unfortunately.

• Utile
• Pas utile
• Répondre

I visited this restaurant a few months ago with my daughter. We opted for afternoon tea, with one being gluten-free for me. At £26.99 per person, the portions were very small, but I was particularly disappointed with mine. I received no wrap, quiche, or stuffing - where were my gluten-free options? I voiced my concerns at the time and requested a refund for my meal. I was reluctant to leave a review, but I see that they are still advertising the same menu. This is unacceptable. Shame on you!

• Utile
• Pas utile
• Répondre