Wing Shack Cheeseburger Grill

I put in an order at 1:21pm and told them I would be sitting outside since they come out and holler your name. I grabbed the table right outside the front door and no one ever came to deliver the food to that side. At 2pm I checked on it and found out that they claimed they tried, However, nobody came to the side. The exterior makes it look like it would be a great place, however, the service just doesn't match it. I asked for a refund and left very disappointed.

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Had to walk up 3 wooden stairs to get to the entrance. I didn't see a handicap entrance on the side we parked. I'm sure there was one. Menu was on the wall as you walked in. Drinks are do it yourself. Large glasses. Found a table and within 10 minutes the waitress came out calling our name. Lots of TVs to watch sports and weather. Good food. Paper towels are on the table for napkins.

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The wings were undercooked and the burger was barely warm. Very disappointing meal but we were starving so we ate what we could and left. I didn’t expect this place to be a walk up/drive thru establishment. It’s huge and nice. Would be better with servers, etc. in my opinion

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The food is great can't get any better. The staff are nice helpful and friendly. If you get a chance go fill ur gut.

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A definite Must Stop when you're in Miuntain View. Haven't had a bad burger yet!!

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