Xxxlutz - Réserver une table

The couch was delivered as promised and can not fault XXXLutz on the delivery and service of assembly. However, the U-form couch was delivered and we noted that the one side piece was significantly narrower than what was on display in the shop. It turns out, the dimensions on the label in the shop do not match that of the couch on display and our couch was manufactured to the dimensions per the label. Completely misleading and false representation as the only reason we bought the couch was due to the size of that piece in the shop. There is also no option to select a bigger side piece and therefore what is on display should be what arrives. VERY poor service trying to resolve this matter, no...

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Super unprofessional services. If I knew how much troubles and poor quality I will receive for my money I would have never ordered from them. I do not recommend the shop to anyone. I ordered a new kitchen from them. The installation of the new kitchen from their team is really bad, there are scratches on the walls, kitchen appliances not installed correctly as well as holes in the working plot. In addition they did not deliver my oven and informed me that they will do that at the earliest in 2 months and a half. Their customer service is not responsive and they are always telling they cannot do anything else apart from waiting. Super disappointed

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Furniture bought in April, We said that for us latest to receive everything was June, they promised and guaranteed that.... Still half of the order is missing and expected to arrive in September but every week they delay it , no clue when will arrive, awful customer service. Store absolutely to avoid

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We have ordered a furniture item in this store nine months ago (in the middle of April). Today, end of December, we still do not have the purchased item. Once you pay money to them you are at their mercy.

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One will be spolled for choice, and the personnel are great. Big shout at Betim Shala for his salesmanship.

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