Yi-ban Royal Albert Dock

The restaurant was decent until we received the bill and noticed a 12.5% service charge added without prior notice on the menu. When we questioned this, we were told it was to cover the staff's wages. It is concerning that this charge was not clearly stated on the menu, and we were threatened that we would not be able to return if we did not pay it. The manager was rude and unhelpful, and ultimately we felt pressured to pay the charge. It seemed like a scam and left us feeling disappointed. I would not recommend this place unless you enjoy being treated poorly. I have doubts about their compliance with labor laws. It is common to see service charges in London, but it should always be optiona...

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I come to Yi-ban for dim sum 1/2 times a month and spend £55/£89 on each visit. However, on this occasion, after paying the bill, I politely asked the waitor for a VAT receipt. The waitor then sighs and huffed at me like it was such hard work to print a VAT receipt. After presenting the VAT receipt to me the waitor then yelled.. IN FUTRE YOU NEED TO ASK FOR A VAT RECEIPT! I politely asked once for a VAT receipt and in future me and my spouse won't be returning again. Another waitress kindly refunded the service charge upon my request. This will be the 1st and last time I have removed service charge at Yi-ban because after this bizarre VAT receipt experience, me, my spouse and friends will ne...

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I had been to Yi Ban years ago and seeing as it was my daughter's birthday, we went again and I was slightly worried about some recent negative reviews. There was nothing to fear, the staff were friendly and efficient and the food was delicious. We had dim sum, the mixed seafood, garlic and onion prawns, kung-po chicken and sizzling beef. We had a lovely time and we would go back again. Highly recommend.

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Really do not recommend this place . very rude staff . Food is far below average-if you like Chinese food a little better than your high street but it’s too noisy with little regard for customers . Go to Four Seasons or Royal China -anywhere but here !!! My 80 plus year old father was being pushed round by customers who were barging on with no effort by staff to assist those who were waiting to be served

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We celebrated a family event at this restaurant. The staff was very friendly and the food was served hot. We particularly enjoyed the tasty beef with mango and lemon chicken dishes. However, the lamb with ginger was disappointing. The sharing platters for starters were a hit with the grandkids.

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It’s a huge place only 2 minutes walk from the Doubletree. It was a Friday night and the place was packed, but they managed to squeeze us in. The service was good, but the food was to die for really tasty!

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Walked across the street and had lunch here since I had 4 hours before I had to be at the airport. The food was superb. Good service, great view. Highly recommended!

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One of the best Chinese restaurants I have ever been to. The service and staff are excellent and the food is to die for. Ample parking and cracking views.

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Great food, but unfortunately, the experience was ruined by the unfriendly staff. It seems like they could benefit from some management oversight.

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This used to be my favourite Chinese restaurant and it’s really gone down hill, such a shame! After years of loyalty I won’t be returning

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