Very disappointing. My son and I went for a nice meal out, we were told off for not waiting to be seated, we did not see the sign which was apparently outside but it was raining when we arrived so just got in quickly. We then said we would go back outside and the man said no you can sit here. Well if it wasn't a problem why are you making it one! The waiter constantly miss-gendered my son. The food was nice but nothing special and when the bill arrived it came as a shock that it had cost over £70 for two of us. I won't be going again. My son also wondered why there was no knife and were informed by another customer that Asian cuisine doesn't use them. i get that but we were in Sheffield and...
So long since we last visited, 2017. Just a shame our city hasn't one in place, I'd be a regular.. The foods loverly, Started with bang bang cauliflower, and chilli squid, with had my mouth, banging alright. Certainly refreshing to breath easier through the nose as it opened my airways The cha han chicken and prawns, brown rice, was good, along with the other, chicken fire cracker. Salted caramel cheesecake. With the drinks, it was reasonably priced, please open one in hull. You'll have a regular, so many items I want to try.
One whole meal missing out of 4. Rang to complain. Told I had to ask for a refund my end. Explained that it would have been nice to offer a little more when it’s their mistake and we haven’t a meal as a family of 4. And the man on the phone hung up on me. Poor customer service. Then looked at the portion size and it is half of the normal size. Rip off. Won’t be going there again. Used to be my favourite restaurant. Can’t believe they hung up on me. Disgusting!
Decided to grab a pad Thai to go whilst on a business trip. The dish was so incredibly dry the noodles were stuck together. I couldn’t taste any sauce whatsoever and there were large chunks of ginger that clearly hadn’t been mixed in. I only got four small pieces of tofu which wasn’t enough for a dish that size. All in all, I was very disappointed with my meal which is a shame because I regularly visit the Newcastle branch.
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Extremely helpful waitress Emma helped me and my grandma decide on dishes as gran wanting nothing with no spice. Lovely bubbly attitude and couldn’t do enough. Food came fast and as described. Perfect evening.
Went on a busy saturday night, got seated straight away. Was served by Lottie who was extremely helpful, and polite. Also Beth and Jose were also really attentive. Food was tasty too.
Alex and Faizan looked after us amazingly well. My daughter was unwell and the care received was outstanding from both. The food, as always was amazing. We will be back. S S…. Waiter
Had a great meal with friends at Wagamamas, Jose the waiter was great! Pad Thai was delicious. Would definitely visit again. Thank you :
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We had a lovely server called Flo, she was very attentive. The atmosphere and food were both relaxed and lovely. 5* would come again.
Welcoming accommodating pleasant atmosphere. Conscientious and personable towards customers would recommend.
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