1 /5
Note moyenne
★
our family had traveled to see us this weekend and we decided to choose iqori to celebrate together. when we arrived at the restaurant, the maitre d was cold and immediately told us that we were 10 minutes too late (our reservation was at 1:30 a.m. and we arrived at 1:40 a.m. and the restaurant closes by 2 a.m.) because we could order only 2 dishes from the menu. the fighting away he spoke, let us all feel unwilling and discriminated. when we got the check, we realized that our first host never gave us the choice to order from the cook menu at all, but he gave us only the lobby menu of the hotel. this made sense for us later because we found it strange that the pasta and club sandwiches we ordered was different from what we saw on tripadviser from the cook menu. we could not help to think that he was not disturbed to serve us, something that feels very discouraging to experience as hospitable. we had some back and forth emails with the hotel management after this experience. they assumed that the maitre d did not properly deal with the situation. they also said that they would make it clearer for future guests over the opening hours of the restaurant and that the arrival after 1:30 o'clock would lead to not serving the complete menu. their apologies included free aperitif drinks if we decided next time, something that can not compensate the price we have paid for such an unpleasant experience in our special occasion with our family.