Been here dozens of times and never had a problem it was really busy and the guy had his airpods in and I had to repeat myself multiple times so I held up the line and felt bad then he forgot my pizza and also refused to give me a bun for the buffalo roller which I normally eat like a hot dog and I've gotten the rollers here on buns many times before hes the only one that's told me no I was very annoyed when I left and he didnt even give me a receipt of anything edit: just got home and found out the reason he wouldnt give me buns was because he gave me the wrong thing completely
Horrible customer service! The one that works in the morning she practically is their everyday I has a terrible attitude you can say good morning have a nice day and she won't even have the courtesy to say anything and you can say it as loud as you can and she still doesn't say anything the boss neither is a good person sad to be living in the village and having these people run this place especially the amount of taxes that we pay around here I rather go to the one in Central Islip that's farther down that has better customer service!
I even asked for a refund since I was still in the store, but she refused to process it. Frustrated, I left the sandwich I had purchased on the counter and took a photo to document it. I plan to initiate a charge-back with American Express for this transaction and will be filing a formal complaint with the Consumer Affairs department. I will also share my experience on various review platforms. This kind of treatment towards customers is completely unacceptable. It’s simply intolerable in today’s world.
There are no restrooms available for customers. The excuse is that the bathroom is broken. If that's the case, how do the staff manage during their shifts? It's quite unreasonable, especially considering the high prices you're charging. You should use your profits to better serve your customers, especially during these times of inflation.
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Horrible horrible..never again. Waited online 20 minutes (I didnt not to dump a soda. Its wasteful. So I waited). She did not put in my card in charged me a ridiculous amount. She said can 't fix it now before she even rang it. REALLY. I 've made my last purchase there. Be nice to people who wait in line for 20 minutes
The staff is always helpful and friendly, which I appreciate. I would love to give them five stars, but unfortunately, they often run out of cream—any kind of cream—for my coffee.
This store is one my favorite store around Long Island because they are always and willing to help anybody and the staff is fantastic.Kat, Febe and Beatriz.
This restaurant should be closed. The coffee is very old, and the employees seem indifferent to the customers. Overall, it's just not acceptable.
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This place feels really untrustworthy and tries to overcharge you. I recommend finding a different restaurant.
I primarily visit for snacks, and the staff is very courteous.
