I visited the 7-Eleven located at 2153 State Road 19, Tavares, FL, on September 14, 2023, at around 7:28 AM, feeling positive and ready for the day. I inserted my Visa card at pump 14 to refuel, but the pump delivered fuel at an incredibly slow rate. Frustrated, I decided to pull the nozzle back while pressing the handle, and to my surprise, no fuel came out. However, I noticed that my card had been charged $0.22. When I went inside to speak with the cashier, a young woman, she called her manager, Susan, for assistance. Susan dismissed my concern, stating that if the pump charged $0.22, it meant that I received that amount in fuel. It felt like I was being accused of lying, which was incred...
