Il se peut que vous soyez redirigé
"Perfect for a quick snack. We popped in while doing some shopping on Bold Street, we’d highly recommend you do the same if you’re in the area. Delicious pizza, and good value."
Téléphone: +441517088088
Adresse: 122 Bold Street, L1 4JA, Liverpool, United Kingdom
Ville: Liverpool
Site Web: http://www.americanpizzaslice.co.uk/
Plats: 12
Commodités: 10
Catégories: 5
Avis: 3575
Just cancelled my order after speaking to the most disrespectful unhelpful staff member who actually lied in the most unconvincing way. I ordered at 5pm, with an email confirming food will arrive by 6pm. By 6:30pm my food has still not arrived, now with the current situation of Covid I understood the food may be delayed a little. I called up at 6:45pm to by told by Laura that it would be another 40 minutes. When I asked why I was told it was because I was missed out. To which I responded that, I can appreciate it being busy but to be missed out, not called and then have the resolution be to just wait another 40 minutes is not OK. Laura explained she will see what she can do and will call me back in 5 minutes. 5 minutes went by and Laura called me back to tell me the same, it 's 40 minute wait but this time she added, you know with everything that is going on we are just busy. So now the excuse is Covid-19, not the fact my order was missed out. I explained that waiting nearly 3 hours for a pizza is not good enough. I was offered free food to which I refused. Laura 's next offer was, Well do you still want it. I said no and asked for a refund. I asked when it would be back in my bank and got a moody reply of, 5 days. I asked to speak to the shift manager and Laura keep repeating, you can have the general email address. I asked for the shift manager and Laura explained there was no one running the shift. When I asked who was locking up or where they all sharing a key she replied with a snotty yeah . I asked for the area managers name, Laura 's response, there 's a few. Laura was unhelpful every step of the way, refusing to give information out and tried to use Covid-19 as an excuse which is disgusting when initially she told me I had been missed out. Laura sounded like a stroppy teenager who couldn 't care less and to stay that there was no one running the store is concerning.
Ordered a variety of slices for delivery last night. Although the delivery time wasn’t too bad, the pizza was not good. Burned and dried out. We ordered from here on a recommendation from our hotel staff. Maybe the pizza is better if you don’t get it delivered. We would not recommend this place. See attached photos of Pepperoni, Veggie, Quattro Formagi and Margherita pizzas.
