I reached out to Andytown's customer support to explain my situation, hoping for a refund or store credit. Instead, I was met with numerous questions about my nonexistent history of migraines, my hydration levels, and my eating habits on the day I experienced the migraine. This exchange spanned 13 emails, during which I felt themes of defensiveness and gaslighting, which raised concerns about how they treat their staff in an industry known for such issues. It felt as if I was speaking to someone trying to diagnose my health rather than addressing my concerns. They ultimately admitted they couldn’t see the connection between espresso beans and migraines. This entire experience has made me re...
