The drive-through team at Arby’s was impressively quick and efficient, handling my sizable order in just 2-3 minutes—even though they seemed a bit short-staffed. Usually, going inside takes longer, but the service was surprisingly swift. They were polite throughout, even when I was a bit difficult, and they got my order just right, remembering all the sauces I asked for.
I overheard some rude comments from other customers, but the staff managed it professionally and kept things moving smoothly. After reading other reviews, it seems many complaints might be unfair or unwarranted. Nobody’s perfect, so expecting flawless service at a fast-food spot isn’t realistic.
Customer behavior like that...
I came inside Sunday night yesterday and I always enjoy the interactions with the people that work here. Very friendly and always ask how I am doing and wish me a good day on the way out. that means alot to me. Very good people. Makes for a great place to come and enjoy my food and feel very welcome. I hope they are getting paid right. It would be a shame If they were not. The manager and the other employees were very attentive to my needs. I usually feel forgot about at other places they were quick efficient got my order quickly and they even got my name right. Would give extra if I could!
Came thru drive thru, nobody in store, nobody in drive thru, ordered food, paid at window, was immediately asked to move forward to wait on my food, I obliged, about 2 minutes later, car came behind me, guy came outside and asked me to move forward anothercar length to continue waiting on food. Waited a total of 15 minutes. I think the employees think they are fooling their managerby pushing cars forward out of window area to keep serve times down. We aren?t stupid Arbys ???????????
Arby's hits out park again. Me and my daughter came in last night tryed the fish. It's even better than I remembered from last time they had it. My daughter loved it too,and she is very picky with the fish she eats. Very nice and knowledgeable staff. Always make sure I get want and get my order right at this location. I was a little difficult with all the questions about new items on menu but for every question I got a patient friendly answer. Thank you!
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Ordered a 2 for $6 Classic Roast Beef Chicken Cheddar Ranch with large Curly Fries two sides of cheddar cheese. Roast Beef sandwich was good. I was about to bite into my chicken sandwich and a nugget fell out (pictured below).. It wasn't one curly fryin my fries either.. Lol.. Called and spoke with manager and he accommodated me thats the reason for the 3 stars. I should'vetaken pic of fries but I was to done.. LOL
The restaurant offers fast service at a great price. Unfortunately, the iced tea tasted a bit stale, so we decided to go for sodas instead. During my next visit, I was happy to discover a "2 for $6" deal that the staff member highlighted while I was ordering, which was a clever way to save some cash. The service was outstanding!
My order was complete, but no one enjoys old fries. Spending $20 on a combo and two cookies seems excessive, and I expected better than just mushy fries. As for the cookies, while they're great, charging $25 for a dozen? That's outrageous!
It's Arby's. You know what you're getting. The food is decent, and the service is good. Nothing extravagant, but it's reliable. That can definitely be a positive.
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Drive through. Very courteous staff! Very professional!! Younger but very good!!! These young women and men should be commended!! They did you proud Arby's!!!
I've been visiting this Arby's for around three years since I relocated to Tulsa.
