1 /5
Évaluation
★
I recently went to get my husband's cake when she gave it to me, it was NOT what I had ordered back then, was just the decoration that was wrong. I was told to wait 10min, the actual waiting time for a manager was 30 min. When I talked to the manager, he said 5 minutes, it will be ready because I need to recompile it, so I said okay, that was another 20 minutes. When she gave it to me, she said that you still have a balance because it is strawberry and pecan, I said okay because I was under the assumption that it was now. When I take out the cake, the side fell apart. When he cut his cake I told him cut both ends, so you can decide what taste to get, he said it is strawberry both sides... So I paid more because it was a special cake, but it wasn't. Very poor customer service. Never get anything from there again! I gave them a second chance not to give them a third!.