Ballards At The Royal Albion

Visited here with my friend for lunch on the 16th Aug. We found a decent table outside, chairs were very uncomfortable. Music playing was reminiscent of a Greek taverna but became annoying as it was on a stereo played on a loop. All the sandwiches come with chips except the crab because, i was told “it’s quite a plateful”. I went ahead and ordered the white crab and lemon mayo open sandwich which at £12.50 I had high expectation of. Together with a glass of cheap tap lemonade and a small bottle of Perroni lager it came to £20.00! Sandwich was truly awful and certainly not a plateful. When I’ve had an open sandwich at other places, I’ve had both slices of bread just open with filling on both. I basically paid for one slice of bread, half a plate of various lettuce leaves and red onion, no other salad, and what can only be described as a splop of crab. The bread was tasteless and had a thick layer of the lemon mayo, the beautiful taste of the crab was completely lost in a sickly mix of more mayo. Could not taste the crab at all, what a shame. When you have crab leave it as it is, do not swamp it’s beautiful flavour in mayonnaise. It could also have been any part of the crab meat, white or brown, it was so drowned you could not tell. My friend had the applewood cheese and chutney sandwich, with chips. The first plate that came was a dry, seeded bread with very little cheese, a vague spread of what looked more like pesto and a slice of tomato. She queried this because at £9.00 it really wasn’t up to standard (photos don’t show it particularly well). A fresh plate was brought out and was much better thick plain soft brown bread nice filling of cheese and you could make out the chutney. However, the grated cheese tasted no different to a mature cheddar you could get at Tesco. No hint of any other flavour so who’s to know. On the whole we enjoyed sitting outside in the sun but the rest of the experience was very poor. Whilst in the ladies loo, another lady was saying it had been terrible they’d had to get a refund on a food order which, despite chasing the staff, never turned up. The Albion used to be a good place to get a good range of food. Now it’s just another place trying to be too fancy and is way to expensive for what you get. Will certainly not be going back here for food.

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Just left a very disappointing visit to the Albion Hotel Broadstairs. We have stayed and eat there numerous times over the last few years. Judging by the visit we have just had, we will have to think twice whether to visit again or not! We travelled over an hour to go to the Albion for fish and chips. We placed our order also ordering a portion of onion rings. We were then told they had run out of fish and also onion rings. Looked at a very limited main course list and ended up ordering two burger and chips. One with blue cheese. Was then informed they had run out of blue cheese. When the burgers finally arrived after waiting over an hour, the portion size and quality was very very poor. No garnish on the plate. Just a small bowl of chips and a burger in a sesame seed bun with one slice of tomato, one lettuce leaf and a little tastless cheese. The burgers were hard and dry around the outside. A rip off for £16 each!! I would be grateful for a reply from either The Albion Hotel or Shepherd Neame as to why the quality of the food has gone down so drastically. I do not want to hear that the reason why food was unavailable was because they were busy! Thank you.

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Visited early Saturday evening and it was busy so had to wait a while for food, fair enough. The fish and chips were good but the burger was very very poor the bun was rock hard and inedible and the burger itself overcooked and looked like a small burger from the freezer aisle. We did complain but were just told that feedback would be given to the kitchen and nothing else… great but I’ve just paid £15 for a portion of chips that came with it. I don’t really want to deal with confrontation on a family meal so just left it at that but would have been happy to pay for the chips and not the burger. In summary, the food might be good or might be inedible but if it’s inedible then there is no refund.

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Extremely disappointed. Didn’t get all items on the full English menu considering it cost £11 per breakfast!

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Superb Sunday lunch, very tasty well presented and so delicious. The staff were friendly and welcoming

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