Extremely disappointed with this restaurant experience. Came in for afternoon tea, but due to a late appointment, it turned into an unexpected dinner. The host, upon showing our reservation confirmation, casually mentioned that the afternoon tea option had concluded, without any apology for the confusion on the reservation site. Instead of suggesting dinner, she turned her back on us, displaying impatience. It took a so-called manager to step in and help us find a seat. The service was painfully slow, with a staggering 45 minutes passing before we could even place our order. Meanwhile, a neighboring table received their appetizers. To add to the frustration, one of the water glasses had some...
My fiance and I had an incredible experience here recently. They were able to sit us by the window in the lounge area, and we had the pleasure of having Nick as our server. He was so attentive such a wonderful guy full of personality and laughs. He advised us on most of the things we ordered, and honestly made us feel like we were the only people in the restaurant a feeling almost never replicated even by some of the highest end restaurants in this city. The food and drinks were great. Just an overall great experience. We’ll absolutely be back soon!
The Gotham Salad is huge, fresh and delicious. I honestly couldn't eat anything much after. I did have some wonderful sorbet with berries and I think a coffee. The only reason I am giving a four is because I found my server to be very anxious, not rude but definitely hadn't mastered the art of quiet confidence. A confident server makes a big positive difference.
Amazing place in the 7th floor of an amazing restaurant overlooking Central Park. Bergdorf Goodman is a staple in New York and eating at their restaurant BG is a real treat. While here I discovered the absolute best and most amazing ice cream I’ve ever eaten. I’ve always been partial to run raisin but this is my new favorite. I’ll be back for this ice cream.
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Had champagne tea. Service was amazing. Beautiful view of Central Park. The scones with jams and creams were delicious. The open sandwiches were also delicious. The bread on the closed sandwiches were on the dry side and felt like they had sat out for a while. Overall an enjoyable experience.
Nice and Cozy Restaurant with amazing view if you have reservations. You also have a bar service that doesn't require reservation, but 1st come 1st Served. Service is seriously fast. I ordered Golden Pina( Mocktail), Lobster Bisque, and Lobster napoleon.
Great afternoon tea! Thanks Shuba for making my time here so special. The tea that was recommended paired really well with the set. The finger food with caviar was surprisingly yummy. I didn’t really like the scone.
Great restaurant to see and be seen Good food, great views of Central Park Make a reservation or expect to wait
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perfect i all ways other than the noise level.. I would suggest to come early or late.
Our fav place for lunch and shoe shopping afterwards
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