I was there tonight, ordered a 2 piece leg and thigh to go with fries and dirty rice. The fries and dirty rice were great. However the bone in chicken was 50% the size of what you could get at a grocery store. The chicken was also saturated in certain spots with what appeared to be a combination of spit and grease. The cashier was excellent, she was serving customers inside the restaurant and working the drive thru at the same time. The one man working the kitchen seemed to be the issue, I suspect he spits on the chicken, like he was hired solely to exact vengeance on those who bring business to Bojangles. I sincerely hope that Area/District Managers read these reviews, the automatex respons...
I swear this location doesn 't even want customers. I 've been there twice. The first time, we ordered like 6 meals, and none of them had biscuits. Luckily we checked before driving away, so we told them and they were like oh, yeah we 're out of biscuits. Like you just weren 't gonna tell us....? So we asked what we could get instead and they were all annoyed about giving a different side. Tried to go again today, and the lady in the drive thru said Can you come inside please? We 're doing a shift change. When I have sleeping kids in the car, no ma 'am, I cannot just come inside. Just disappointing all around.
Another Bojangles way across town (Cayce West Columbia) same issues. They didn't have any fries, no drinks, and only legs and thighs. I had to wait 15 minutes for that. I only went there because a coworker had Bojangles for lunch, and it smelled so good. Don't let the smell fool you. It just tastes like chicken with hot sauce on the ski. The meat was bland. I give up. I'm done with all Bojangles
I waited 15 minutes in line to order, no exaggeration. I then was asked to pull forward and wait because there were no biscuits… at 8:20 in the morning. 25 minutes after arriving I finally got my food. I get off days, and maybe it’s a short staff issue. No idea. But the staff present didn’t seem to have a care in the world about anything going on.
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The fried chicken was a disappointment. The meat was not juicy and full of flavor. I asked for fries but received mashed potatoes. The sweet tea is just sugar water, they were out of honey and we had to wait for 20 minutes for our meal. It’s so unfair that prices continue to go up but quality and customer service goes down.
I had a wonderful drive thru experience on Thursday night. The verbal exchange was very welcoming, kind, patient and my food was hot. So many times we create reviews about bad experiences. I really had a good one and I wanted to make sure this energy got out as well. ?
Underwhelming experience. They were out of grilled chicken and tea. They took about 20 minutes to finish my food even though I was the only person in the store. They forgot my sweet potato pie and gave me the spicy chicken instead of regular. Watery soda.
They were out of EVERYTHING and the young lady taking orders had a terrible attitude. Manager comped some of our order to minimize the damage her employee had caused.
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I have no complaints at all. The service was friendly and quick, and the food was excellent.
Five star service all the way around. Much better than other
