We returned indoors, and once again the clerk offered me another car wash. I reiterated that I didn’t want a wash that would only worsen the situation. I explained that I needed a refund since I would have to get my car washed again, and a car wash should clean, not create more issues. I suggested they check the car wash log since it felt like they were implying I was lying about my experience. The clerk informed me that the log only showed one vehicle going through at 5:00 AM, which seemed questionable. They then mentioned they would check the security footage. I waited around for about 10 to 15 minutes. When the employee finally returned, they claimed there was no footage of my car in the...
