Employees act like we are bothering them by ordering our meals. Each and every face I saw during our visit seemed angry or upset. Not a single employee offered a smile or a pleasant grin. I've traveled from one en of t h e country to the other. And we visit Burger King wherever one is available. It's very disappointing. We will continue to visit other Burger kings, but this one never again. I think people forget most good experiences but very rarely forget the bad ones and mine will stick with me for a while. Whether they like it or not, it's the job that pays their bills. They should all find the job that makes them happy so they don't take it out on the people that pay a meal so they can g...
This Burger King location is poorly managed and has consistently delivered a disappointing experience. On several occasions, staff have ignored me while I tried to place an order. Even after waiting nearly five minutes without any assistance, employees continued serving drive-thru customers instead of helping me at the counter. This ongoing lack of customer care is troubling, and I do not plan to return. With many other dining options nearby, I’ll be choosing a different Burger King in a neighboring town for future visits. I also wonder if the franchise owner is aware of how their employees are treating customers.
I've been here a few times now the first 2 time the service was good and food freshly cooked. The last 2 times I've been here the food tastes stale. I got kids meal and fries and chicken for my kids and it's not edible the fries were cold and stale like it was sitting out for a few hours, the chicken fries were really dry and hard like it was cooked earlier in the day and was left out all day.
The employee that was working the drive thru couldn't understand what we were ordering, the chicken fries were recooked and hard, we asked for barbecue sauce for our 2 large orders when we made it home, she only gave us 2. She didn't give us any napkins at all. She clearly acted like she didn't want to be there.
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For many a Burger King is a Burger King, but I can say I have consistently had a good experience at this Burger King. I eat there normal once a week for lunch and haven't been disappointed yet. If your looking for a pretty good Burger King that gets things done right consistently, here you go.
One of the better Burger Kings I have been to. Food was filling and warm. Drinks were cold and thirst-quenching. With the app, prices were good and competitive. A gourmet meal it is not but for some good filling foods and drinks, it was great.
THIS IS TERRIBLE, THERE SERVICE IS AWFUL,THE SPIDER MAN WHOPPER IS SENDING PEOPLE TO THE HOSPITAL,RUDE PEOPLE, WHATS THE POINT AT THIS
Burger King is one of the most well-known and frequently visited fast-food chains.
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Everything was great food was good just a little wait that's all
Near the bus stop. On castro valley blvd. Has my coke
