Il se peut que vous soyez redirigé
"Service and food were terrible. We used to come here 2-3 times a year. Won’t be back Sounds like it has new owners. Nothing else to say."
Téléphone: +19058365007
Adresse: 500 Water St, L3Y 1M5, Newmarket, Canada
Ville: Newmarket
Site Web: https://www.cachetsupperclub.ca/
Lundi: 12:00-20:00
Mardi: 12:00-20:00
Mercredi: 12:00-20:00
Jeudi: 12:00-20:00
Vendredi: 12:00-21:00
Samedi: 12:00-21:00
Dimanche: 12:00-20:00
Plats: 3
Commodités: 21
Catégories: 5
Avis: 929
Was here for a private function. Food was apps based, but surprisingly well done.Bar was a disaster; no rum, all fountain based soda was flat, and the servers knew how to make 2 drinks. Yup. 2.I 'm not a big drinker I had 9 10 rye and cokes and remained perfectly sober. I prefer my alcohol with alot less watered down booze in the bottle. So classless. UPDATE. Originally rated 2 stars, now dropped to 1 due to the response from the owner. I now see why this business is rated 3.6 stars on avg, regardless of my review.1. I don 't patron businesses asking what countries the employees come from. Do you? It has absolutely no bearing on the service nor whether I go there. Wow.2. If your employees are scrambling to grab product 10min before and during the event, it is not a reflection on them; it is a reflection of your inability to organize and lead your team.3. This was a private function. I 'm sure it didn 't come cheap. It was your brand and product that made it seem that way.4. Your response. Wow. As a business owner myself, ALWAYS assume some of the concerns of the customer are valid. Apologize first, then address them. It 's not about defending your personal views, it 's about reinforcing your brand.Calling a review disgusting and insinuating the customer the same, just brutal.DO BETTER.
If I could give it 0 stars I would.Came with a friend because the location looked nice, patio right by the water.I'm not even sure where to begin... the service was terrible. There were two Ukrainian waitresses with absolutely no costumer service skills.Also, when we scanned the menu, a Ukrainian menu pops up... we wanted to order items from it but only after we're told that this menu was discontinued.....It wasn't busy at all and took 40 minutes to bring out two tiny pizzas and two appetizers. The size of thier portion is a joke... even my 4 year old stayed hungry after it. The prices are high for what you get and the food doesn't taste great.At the end we had to chase the waitress for 30 minutes to ask to pay.Would never come back there again.Also the entire patio has only 2 umbrellas for shade.And they don't have any take out boxes. I have never experienced anything like this before.The plates were also dirty.
We showed up first but she served the couple behind us first, we ordered one food and she provided only one glass of water and there was lipstick mark on it, they did not have pizza, so we ordered cheeseburger but did not have beef either. We changed it to chicken crossent. The sandwich was BURN. $18 for a small burn sandwich. Even one star is alot for this restaurant. Food and service is awful since the management changed.
