We used to frequent this restaurant often because of the great food and kid-friendly atmosphere, with quick and friendly staff making it a good value. However, our recent experience on Mother's Day was disappointing. When my wife arrived slightly before me, the manager watched her struggle with a pram and did not offer to help. Additionally, half of the menu items were already sold out by noon. When the food did arrive, my wife's medium steak was overcooked and solid. The server did not address her concerns, and the service was slow overall. We were also overcharged, which I thankfully noticed before paying. It is disappointing to see the decline in the quality of the restaurant, likely due...
We enjoyed our meal at the restaurant, but were disappointed that we could not use a 25% off voucher that was given to us during a previous visit to Cafe Rouge in Newcastle. Our main reason for dining at the restaurant was to take advantage of the discount, so we left feeling frustrated. Despite the pleasant meal, we now feel less motivated to return in the future without the discount. It seems short-sighted of the restaurant to offer vouchers that cannot be used, as it can have a negative impact on customers' experiences. They suggested we could use the voucher another time, but we chose to tear it up and leave it on the table.
We booked a table for 3 people and only 2 of us were present when we first got to the restaurant. The waiter checked our reservation and then took us to a table for 2 people. Not a good start. The tables were so close to each other it didn't feel private and we felt shoehorned into a space. The restaurant was busy and noisey and it was difficult to hear conversation as a result. The food was delicious but it seemed rather expensive for the portions given. This meal was for a special occasion and we left rather disappointed.
Nice food but very pricey. Service started out well but once the waitress for our table left no-one seemed to want to take over! It wouldn't be my choice of restaurant but having been given a gift voucher, I didn't want to waste it.
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Lovely meal at Cafe Rouge Cheltenham. Loved the French Onion soup and Duck and my date really enjoyed her meal too. Good service and at a reasonable price.
Two of us went here for a casual birthday mealAlthough the waiters and other staff were very courteous and polite, the service was very slow.
i ate here with a bunch of friends a few years back, we wanted a nice place to eat that felt a little 'adult' if you get what i mean.
The service was good and the food was decent, but it was not worth the high price.
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Terrible host, waiting staff did their best but food really poor.
In general I like cafe rouge, but I would give this one a miss.
Banane, Praliné De Noix Et Sauce Caramel Salé
Fruits Frais, Crème Fraîche Et Granola Grillé
Sauce Au Merlot Avec Graisse De Bœuf
Bacon, Banane Et Sirop D'érable
Soupe À L'oignon Française
