Il se peut que vous soyez redirigé
"We went here for a quick dinner before a meeting we had to get toI had a voucher as well."
Téléphone: +441737223700,+441737949003,+441737223772
Adresse: 1 Church Street Reigate, Surrey RH2 0AA, United Kingdom
Ville: Reigate
Lundi: 09:00-21:00
Mardi: 09:00-21:00
Mercredi: 09:00-21:00
Jeudi: 09:00-21:00
Vendredi: 09:00-21:00
Samedi: 09:00-21:00
Dimanche: 09:00-21:00
Plats: 194
Commodités: 25
Catégories: 5
Avis: 3040
Worst Afternoon Tea I have ever experienced. Lack of friendly welcome, mediocre service non existent manager. We pre booked requested the afternoon tea menu) We arrived to be told.... sit anywhere.... Wrong menu's given, but rectified quickly. Tea arrived quickly, food took a while to come out. Mini baguettes consisted of a slither of ham a rocket leaf! Brie ones were the same. We both took a bite our faces must of been a picture... they were dry, chewy not pleasant at all. So my friend went found our waitress asked could we please have some, mayo, chutney or mustard added to make them more edible. So our food was taken back to the kitchen came back after about 10 minutes. To our disbelief all that had been done was olive oil had been drizzled all over the mini baguettes!!! This was not what we had asked for definitely not acceptable. So we requested the waitress to take the food back we would order from the main menu. At this point we were told the manager would come see us... Well 50 minutes after we arrived we still have no food, no sight of a manager those that were seated after us were eating hot food! We walked out not having any food, dreadful service will never return. Thank you for spoiling what should of been a lovely afternoon treat with a friend. That's without the time wasted getting there parking paid for the privilege. Shame on you Cafe Rouge!
We were overcharged by £30 after a meal at the Reigate branch which might have been an honest mistake. Since the visit, I have rung, emailed, left feedback for head office and visited the restaurant trying to get my money back. My emails are ignored despite being told by members of staff to email, and the manager never calls me back. This is unacceptable.
