Normally I like this location. Tonight two problems: 1)I asked for light barbecue sauce, but instead they put triple barbecue sauce, soaking both buns in it. I had to throw one bun away and scrape sauce off the chicken and lettuce with two napkins. 2)The vanilla milkshake was REALLY THIN with a lot of milk and tasted more like milk than vanilla. I tried calling there four times over a 2-hour period to report this to the manager but the phone keeps ringing and then hangs up. So I left this review instead.
I rated the service poorly because the employee refused to give me the key to use the restroom until I placed my order. So, I went ahead and ordered first. After receiving my food, I saw the same employee give the restroom key to another customer who hadn’t even ordered. That customer then walked right out the main entrance without making a purchase. The employee didn’t say a word throughout. I felt discriminated against. Overall, it was terrible customer service.
This restaurant is always clean and I highly recommend downloading their app because you can earn points for free items. Their burgers are significantly better, plus you can get two burgers and a large drink for just $5.50. Skip McDonald's and come here instead; they fry everything on the grill rather than just reheating it. The dining area is clean, and the staff is friendly!
I hadn't been to Carl's Jr in some time. Food has definitely dropped in quality. Counter person could not understand my request for no onions. Clean restaurant.
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Overpriced and their supposed char broiled are frozen hamburgers heated disgusting!!! What happened to Carl's Jr horrible service ????
The caramel pretzel milkshake is absolutely incredible—I'd rate it a perfect 10 out of 10. It's an absolute must-try!
Carl's appeal used to be the place to be if you wanted a good fast food ɓurger. My last visit is my last visit.
i was just here and my brother got a quarter in his food then they try to act like it never happened
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Very good beef burgers that taste real compared to other fastfood burger restaurants.
Fried Zucchini was undercooked.
