During a school trip to Great Britain, I visited Casa De Tapas with a few friends and, while the food was truly delicious, I felt somewhat taken advantage of by the staff, particularly because my English isn't perfect. When it came time to settle the bill, I was surprised to be informed about some additional charges I was expected to cover. I didn't give it much thought at the time and paid the total, but in hindsight, the final amount seemed excessively high, and I realized on my way back that I didn’t receive any change after providing cash. It's unfortunate, as the food was excellent, but the customer service left me feeling as though those who don't fully understand everything are treate...
