Chipotle Mexican Grill

I love chipotle usually but this case was pretty bad. Ordered a burrito bowl with guac and steak, guy writes letter on it. I notice large family ahead of me has same letter on their burrito bowls so I keep a close eye on my burrito bowl. I see it get mixed up and say that's my order, get told that I'm wrong because one is colder. I say okay... get home and check it. It's completely wrong order, no guac. Also what's going on with the steak? Did someone spill salt all over it? I hate to leave a bad review but come on :

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This location is sub-par compared to other Chipotles in the area. I used to visit the Downers Grove location every few weeks but since moving I tried to go here and the portions were significantly less. I rarely visit this location due to reduced portions and not getting enough value for what I'd expect from a Chipotle.

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still terrible. even more than before. why always work 10 people, but only 1 run the line and the rest stand around the back and how often do they run out of coke? also a tortilla with a hole in the middle is really not good for everyone. just say. at least my chips were not stabbed this time.

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carnitas was nice n tender. toppings were well dimensioned, not jumped.

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just like the other chipotles good eating pretty fast.

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