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"The service was excellent, and the pizza was delicious. My child thoroughly enjoyed themselves!"
Téléphone: +19095914430,+19095910948
Adresse: 5250 Philadelphia St, Chino I-91710-2483, United States
Réservation, Réserver
Ville: Chino
Site Web: https://www.chuckecheese.com
Plats: 10
Catégories: 5
Avis: 2645
This Chuck E. Cheese was great, the staff was really friendly helpful, something we were not expecting going in. We were greeted kindly walking in the front door. A male staff member was able to answer our questions regarding the playing points tickets. The only thing we will say is some of the games were kind of sticky, I am assuming after a long day, but the cashier when trading the tickets (didnt catch her name : , was also really kind helpful. Forgot to add one thing! After many years of not having been to Chuck E. Cheese we were expecting it to be kind of dead. ? We're 90's kids, please don't come after us, but Chuck E. Even came out to greet the kids hand out candy no matter how late i...
I was really excited to celebrate my son's birthday here, it was the first time we wanted to celebrate it here, the first thing I noticed was that the band of the Animatronics was not there, it had a huge black tarp that covered it, so all our pictures have that and they didn't even notify us because our package was included a song from there, we added Goodie bags. We felt really abandoned and I was so angry, but we just left it that I wanted my son to have a good birthday. My husband told the manager and she gave us a discount, no excuse just said, okay this is your new sum. A discount doesn't fix her mistake. I'm just writing this review so I might be able to save others a bad time at Chuc...
It took almost 45 minutes to be ready for the food order and when I asked after 20 minutes of waiting. I was just told that it would take a few more minutes because it was just started. I got no reason and no excuse for the delay. I have been working in hospitality for over 20 years, 10 as a restaurant manager, so I would have understood the situation, but the treatment I was given was not professional or service oriented in my opinion. I was also not satisfied with the process of leaving my comments on the company website.
We had a wonderful time celebrating my son's 4th birthday! Our party host was outstanding! She went above and beyond our expectations, and my son had a fantastic experience. We're very pleased with the service we received from her! We will definitely return and request them for any future parties we have. Réservez une table maintenant
I absolutely love this place! It's such a nostalgic spot that brings me back to the late 80s and early 90s. I used to work here, and my kids always enjoyed coming as well. Now, I take my grandson, who loves hearing all the stories from those times. Thank you for the wonderful memories!
