after reading so many good reviews I have finally tried this place, but I was never so disappointed by the service and eating in a restaurant! my man ordered the paella and we politely mentioned the paella was sweet and not what we expected. we were then rudely corrected that the menu says that the paella guaba has what makes it sweet. we had no idea. We never had a sweet paella. the waiter/manager didn't even offer us something else on the menu, he simply took the plate back. when we got the scar, I asked if we could get at least one discount, as we returned the plate and was said: "It was our fault for ordering this and there was nothing he could do because seafood is expensive." I couldn'...
Despite the mixed reviews, I was very disappointed by my experience here. The restaurant was fine when we arrived for dinner on a cool day, but it quickly became very cold. I believe the heating was not working. The food was good, but our waiter was unfriendly. We felt rushed to finish our meal, and when it came time to pay the bill, the waiter mistakenly combined all the charges onto one bill for the table, rather than separate bills for each person. He argued that the restaurant only does one bill per table, not per individual. He then avoided our table for the remainder of our meal. Thankfully, another waiter was kind enough to rectify the situation and split the bill as we requested. I w...
Made an Uber ears order and Received my order with no rice ! My dish was a seafood broth that was supposed to be accompanied with white rice. I truly was craving a combo like that to eat and unfortunately it was not with my order. I confirmed With the restaurant and they admitted to forgetting it and said there’s nothing they can do cause they will be closing. They didn’t offer any resolutions, refunds, or incentives for their error. The “manager” so he said he is, was very nonchalant. To be honest I felt he didn’t care. He also said “you can still eat it without the rice” as if it’s his business or right to even say that. I will never spend my coins at this business ever again. It’s a shame...
Despite the big critiques, I was very disappointed with my experience here. The restaurant was nice for dinner on a cool day, but then it quickly became very cold. It seemed like the heating was not working. The food was good, but our waiter was rude. We felt rushed to finish our meal, and when it was time to pay the bill, the waiter mistakenly combined all of our orders onto one check. He argued that the restaurant bills by table, not individually. He avoided our table after that. Another waiter was kind enough to fix the mistake and calculate our bill separately as we requested. I wish they had been more accommodating. The lack of heating made the restaurant uncomfortable during the winter...
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The service was subpar as we requested Pellegrino but when the server brought it to our table, the bottle was already opened and seemed to be flat. The food took a while to arrive but had good flavor. Additionally, we were surprised to see an 18% gratuity automatically added to our bill without our consent for mediocre service. Overall, the dining experience was decent but be prepared for potential issues.
Great service! Right away, the server brought us some delicious salsa and plantains! He also brought out some awesome guacamole! ? We had the MEDIA NOCHE WRAP, which tasted like their version of a Cubano. It was pretty good but I wouldn’t likely get it again. Server was very friendly and attentive. Gorgeous patio !
This was the saltiest meal I have ever had. The rice was way too salty, so I ended up only eating the meat and throwing the rest away. I provided additional instructions, but they were not followed by the restaurant.
Nice location,staff was very nice aswell.Drinks we’re good,food just average,the chicken was too salty,had to wait almost an hour to eat.Not sure I would come back for the food maybe just drinks next time.
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This is the best pollo saltado I have ever eaten. It is my favorite dish. The guacamole is amazing and I love the portion sizes.
The portion size is very small and the prices are too high!
