2 /5
Évaluation
★
★
West Oak -11481 Olive Blvd. Creve Coeur I went to Dierbergs yesterday at 4:45. I usually go to this place because it is well organized, and fully in stock. I like Deli meat, but avoid this area in this store, because it is always an rude person behind the counter. I had a chance and went back there anyway. There was an older black lady, light brown complexion, short gray hair, with glass back. I asked for baked chicken breast. She always showed me fried. After 3 minutes trying to explain to her how the bag looked and where I usually get it. She got crazy and said, I can't tell you what suckers have. She seemed frustrated. I told her I didn't say she could, but since she didn't know what baked was after I explained it at least 5 times, I just mentioned where I got it. I didn't get anything. I didn't want to write a critique about it, but this morning I was still upset by her behavior. She was terrible and needed more training to provide good customer service. In fact, everyone behind this Deli counter needs customer service training. Even if the lady had a bad day, customers shouldn't know. She was rude from the beginning. Their behaviour was unnecessary and unacceptable. It also needs training to know the difference between roasted and baked chicken; and pieces of chicken vs completely.