"nice eating, but the house wine was quite average. the place was very cold, and we sat inside. some internal heating would not be excited."
Unfortunately, this café is a complete disappointment for me. The customer service is non-existent, which is a real shame considering the beautiful environment it is located in. I waited 1.5 hours for 2 coffees, only receiving them after I chased up the staff. They had lost my order but refused to provide a refund or acknowledge their mistake. The staff seemed more concerned with new orders and serving hot food than addressing the issues with existing customers. The lack of communication, poor training, and overall lack of care make this café one to avoid. I will be taking my business elsewhere, to a place that values customer service during these difficult times.
beautiful location, lively caffe in a beautiful garden landscape. we enjoyed our experience for brunch saving for a few small points. Bacon eggs (yellow) speck was perfectly cooked, not greasy and not burned to a crumple. I should have told them. I wanted medium/soft, but I assume that poached implies. lection learned. fish chips were good after woman coffee was well made, well presented and good taste cakes were where we were left most down. the carrot cake was ground and dry. the lemonmelissa was not lemon in taste and there was no lemon at all. good service with friendly professional staff. total 4/5 we can go back, but would not order cake again.
If you're reading through all these bad reviews on Google, Tripadvisor, Zomato etc and thought... How bad can this place be? the place looks really nice.. You'll be in for a ride. It is really that bad.. You'll get better customer service and value from...ANY other restaurants or cafes. The food ain't that great either. They should let someone that's competent take this place over. Heck.. i don't even understand how they can do any worse. Dear Owners.. if you haven't read any reviews online, you should not be running that place. If you did and did absolutely nothing to improve it. you still should not be running that place.
We paid a visit to the Garden Centre and decided to have take advantage of the well laid out restaurant and have a meal there. Upon reading the menu the first thing that hits you are the prices for each of the selections which are...on the high side. At least the service was quick and efficient, and the meals arrived in good time however in terms of value for money, I am not sure whether the cost involved was matched by a higher quality of servings. The coffee was was good and that too was served in good time. Would we go back? Probably not.
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Others have commented on the price of food here, and I would agree $22 for an iced coffee and a small cake (with superfluous cream) mean I probably won't come here again. The wait staff were pleasant and helpful, but the operations seem somewhat...chaotic, with different seating and payment zones.
this is a practical place to meet a group of friends coming from the south, northwest and northwest of sydney. but after we went there last week and paid over $10 for a single skorn with jam and saw, we decided to give it in future. Gothic, as it is a beautiful place to sit outside.
The food was overpriced, they even charged us for ice. We were surprised by the bill and the portion sizes were small. My friend mentioned that she had vowed not to eat here again and declared that we would never return, a sentiment we all shared.
This is the perfect location for a cafe within the plant nursery. Lots of plants and outlook to see there and definitely worth visiting, and then popped in for a coffee, but has a high price tag that goes with it.
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This restaurant is a fantastic spot for a relaxed lunch or a business meeting. The coffee is excellent, the food is delicious, and the service is top-notch.
nice eating, but the house wine was quite average. the place was very cold, and we sat inside. some internal heating would not be excited.
