I order at least 4 large coffees from this dunkin on reisterstown rd in 21136 zip to be delivered twice a week and have been for at least 6 months now. I had not been in-person there for at least a year. The last time I went, the male with a long black ponytail whose height is about 5 ft 8, shorted me on my change back after I paid. The same male was there last night, 6/27/23 at shortly after 9 P.M., when I went in-person to pick up an online order that included 6 large coffees. He stood behind the counter parallel to the entrance door and did not greet me as I walked past him and over to the pickup area. He walked over to where I was and made a condescending comment related to me picking up...
Guy with the long black ponytail at the drive thru is just nasty. He talks to his coworkers over the headset while you wait for him to finish so that you can place your order. When you finally get to the window he doesn’t greet you or even tell you your total just waits for you to hand over your card. Then he (barely) hands you your items and just continues talking to his coworkers I’m usually not that picky when it comes to fast food and the service because I get it but he is just extremely rude and his vibe is way off. He must own the place or have family/friends that owns it because there’s no way he’s still employed there.
I had a disappointing experience at this location. The service was extremely poor—staff were inattentive and unprofessional. Unfortunately, the food was no better. The items I ordered were overcooked and tasted burnt, like they’d been fried in old grease. The smell was off-putting, and it definitely affected the flavor. It’s clear the quality of ingredients and preparation is lacking. I won’t be returning. DO NOT GO TO THIS LOCATION! Food: 1
The male workers are terrible distracted, with a dont care attitude. The place also attracts some looney customers. The store is small and overly colored, so generally a bad place to hang out sipping a cup and opening a laptop. The Dunkin up in Reisterstown proper near Weiss is much nicer, cleaner, better managed and spacious. Food: 3 Service: 2 Atmosphere: 2
Réservez une table maintenant
Some of the employees need to speak better English. I couldn't understand the one person. But I will keep coming back here for my doughnuts. Service: Dine in Meal type: Brunch Price per person: $10–20 Food: 4 Service: 3 Atmosphere: 4 Recommended dishes: Sausage Egg and Cheese, Croissant
Not the friendliest... just because i like my coffee strong doesn 't mean I need to be coffee shamed Kid-friendliness: What kid doesn 't lime ice cream and donuts!?! Parking: Never an issue Service: Take out Meal type: Other Price per person: $1–10
Watch the credit card fraud here !! They try to charge credit cards 2 times. !! I caught them !! Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1
I asked for a career and the dude practically threw it on the counter for me to pick up....no sense of professionalism whatsoever.
Réservez une table maintenant
Service: Takeaway Meal type: Breakfast Price per person: $20–30 Food: 2 Service: 1 Atmosphere: 3 Recommended dishes: Bagels
Good food with good staff. Service: Takeaway Food: 5 Service: 5 Atmosphere: 5
