Dunkin' - Réserver une table

in the history of dunkin' donuts this is by far the worst customer service I have ever experienced in my life! When I order my coffee and eat, I always want to come inside because I just appreciate the basic human interaction. this time I came for a simple ice cream and a cup of water. after 28 minutes waiting time I went with only my ice cream and it wasn't even prepared as I had asked to prepare it. I always get my ice cream with four pumps caramel and four pumps vanilla light ice cream and milk. they gave me my ice cream with a lot of ice added more pumping than I asked, and it was not milk that was added. their customer service was the most decent of. the cashier was on his phone all the time when he took my order as well as other customers. When I try to ask other employees about the status of my ice cream, I was ignored. I've never met a few men with so much respectless attitude. That's the last time I came here. last time!

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very rude customer service especially the tone and body language. I asked that my sandwich should be restored and instead this woman (small heavy weight African American) called the police on me and told me the owner of the facility advised it. I was so angry that I called dk directly and left a formal complaint. now I only make a google and yap evaluation to see that there were other previous customers with the same negative experience, and the police had called them also for simple queries. I will submit another complaint because there is no possibility that they may treat people on this point in the industry in which they work. I will escalate to the regional company, and datei a BBB complaint because this is independent, they must feel that they do not need to get the same business dunkin experience, their actual business name is hzcoffeegroupllc and they should be ashamed of their customer service.

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If I could give this a negative review I would. First off, the staff members have very bad attitudes. They show how much they hate their jobs. When you go to order food, you better only order for one person because if you order more than what they feel is necessary, they get a really bad attitude and show it big time. Next, their food is absolutely awful. The hash browns are more like burnt hash crumbs. Their bagels are always hard and old. Most of the time their donuts are out of stock or they only have certain types. Their donuts also taste very old. they also overcharge for their food and drinks. The employees that are there are very rude and disrespectful. This place used to be much better than what it is but it’s gone downhill tremendously. Do Better Dunkin’ Donuts!

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Worst Dunkin in town! They were rude starting at the speaker to the window. Was never given a price for my order. When I asked how much my order cashier acted as if I was being ridiculous for asking...then I was given the wrong order. I asked for my receipt that they failed to give me, and again I was treated as if I should not ask or even want a receipt. Order was served as if I was some kinda stray dog or something.! So unprofessional! I will never order anything from this Dunkin again!

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EXTREMELY RUDE COSTUMER SERVICE AND FOR NO REASON! all I said was hi wasn’t sure it the lady heard me and she started screaming at me to go ahead with my order. Like honestly please just be nice to people! You don’t know what is happening in someone’s life to be that rude first thing in the morning.

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