Il se peut que vous soyez redirigé
"A little slow service and too much mill in my ice coffee. I was in a hurry, or I went back in."
Téléphone: (+1)9732269556
Adresse: 226 Bloomfield Ave, Caldwell, NJ 07006, United States
Réservation, Réserver
Ville: Caldwell
Lundi: 05:00 -22:00
Mardi: 05:00 -22:00
Mercredi: 05:00 -22:00
Jeudi: 05:00 -22:00
Vendredi: 05:00 -22:00
Samedi: 05:00 -22:00
Dimanche: 05:00 -22:00
Plats: 10
Catégories: 5
Avis: 1446
Both times, when I pointed out the extra $1.50 charge after swiping my card, the cashier was rude and unapologetic, even making me feel like I was to blame for slowing down the line. Instead of refunding me the difference, she offered a donut on my next visit, which I declined, stating that I simply wanted the overcharged amount returned. Her irritation was evident, and she did not seem pleased. Despite the convenience of this location, I feel I must take a stand on principle and will not be returning. I urge other customers to be cautious.
Both times, after noticing the extra $1.50 charge on my card, I brought it to the cashier's attention, but she was rude and unapologetic, making me feel like I was the one at fault for causing a delay. Instead of refunding the overcharge, she offered to give me a donut next time, which I declined, stating I just wanted my money back. She appeared irritated and annoyed by my request. Despite the convenience of this location, I won't be returning out of principle. Customers, be cautious.
We waited 8 minutes in an empty shop to get a dozen donuts. Two people work, one sweep the floor others do, who knows what. Had my phone to scan for the employee on the reward program app for them. She totally ignored it and once we said that you could scan it, she was very angry and expressed that the order had already been completed in a very angry way. When we chose the Donuts, she said to us “What you want”. Has not checked any points for our purchase and will not be returned.
I'm a big fan of Dunkin and have visited this specific location multiple times. The staff here is friendly and courteous. However, I have a couple of suggestions: 1. The iced and frozen drinks could use more flavor, especially when customers request and pay for extra flavor. 2. Napkins, straws, and sugar should always be stocked at the service stand, even at just 9 AM. Come on, guys—I'm sure you can improve on this. I’ll be back! Réservez une table maintenant
I'm a dunkin fan. I've visited it several times. Friendly and friendly staff. Buuut... 1. Need to add more taste to icey/frozen drinks; especially if the customer wishes and pays for additional taste. 2. Napkins, straws and sugar should always be available at service level; especially if his only 9 o'clock. Come on, you can do better. I'm back.
This location by far is the WORST!!! Rude, uneducated staff, bad attitude, no customer service skills. That's a reflection of the Store Manager, who seems to have every other day off. Staff can barely speak English. Drive another mile down Bloomfield Ave to a far better location.
