I visited this restaurant and used a gift card at the drive-thru. The cashier was rude and insisted there was no money left on the card, despite me knowing there was. After much insistence, a male co-worker confirmed there was "money" left on the card when he plugged in the numbers. The next day, my husband encountered the same issue at the drive-thru, with the cashier refusing to plug in the numbers despite us having proof of the balance on the receipt. We will not be returning to this Duncan again. I regret not reading the reviews beforehand. Nobody should have to deal with such terrible customer service. Avoid this place at all costs.
Very RUDE and unprofessional here. Worst run Dunkin I have ever been to, who is running this operation? Discriminates against veterans on Veterans Day? Real crazy. Excitedly went to grab my free Dunkin donut and was denied! They were very disrespectful while I remained calm. Do not go here if you rely on good service.
This Dunkin' Donuts location is the worst. I live nearby so it's convenient, but every time I go there, they always forget something from my order and then give me attitude because of their mistake. I try to avoid stopping there altogether because it's always a waste of money. They never get the drinks right.
They’re absolutely horrible, I am constantly ordering from this Dunkin’ off Uber eats I call after I place the order to simply just ask them to cook the bacon twice so it doesn’t come rubbery and they NEVER ANSWER THE PHONE. HORRIBLE CUSTOMER SERVICE. THEY SHOULD BE SHUT DOWN
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I have found this restaurant to be consistently good. It is conveniently located near my workplace, so I come here every day. Unfortunately, I have purchased several $5 coffees that turned out to be undrinkable. This experience is starting to become frustrating.
This Dunkin Donuts is poorly managed and one of the worst in the industry. As someone who travels across the country, I can confidently say that it is the slowest, dirtiest, and most uncaring establishment.
This Dunkin' Donuts location is reliable. We stopped in for a quick drink. Surprisingly, I'm not a fan of their coffee, but their hot chocolate is delicious! We ordered our drinks and a couple of...
Drive thru is frequently backed up to the street with 0 sense of urgency as customers literally can't enter the parking lot.
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Chai was sour for some reason, like unbearably sour. Most disgusting tea I’ve ever had. Wouldn’t feed it to my worst enemy.
Garbage dunkin' consistently screws up even small 2 item orders. Never again.
