In the morning, the staff seems to prioritize regular customers over others. I waited seven minutes for my latte but was mistakenly given apple cider instead. It was so hot that I didn’t realize the error until I was already five minutes away and couldn’t turn back without being late for my carpool, which would have meant a 45-minute commute to the Bronx. I suggest avoiding this Dunkin’ in the mornings unless you’re a regular, as others tend to be overlooked. The staff appears to value the time and money of post-gym visitors more than others. I won’t be coming back for my coffee, especially after receiving a non-caffeinated drink by mistake.
The customer service here is friendly, especially from the cashier, who warmly greets you upon arrival and assists you with your food choices. I appreciate that they take the time to explain the donut options, as they frequently introduce new flavors that I might not be familiar with. The location is clean and easy to find, and the food is fresh and delicious. As a vegetarian, my favorite choice is the Beyond Burger, which is a great meat-free option. They also offer military discounts, allowing me to save a bit when I treat myself to a burger and drink. I highly recommend this place!
If you're not a regular customer in the early morning and want a latte, be prepared to wait. They have coffee ready for regulars, but I had to wait 10 minutes one morning for a pumpkin latte because there was only one staff member and most people were ordering just regular coffee. I won't be returning to this location.
This is a charming spot, though the staff can occasionally be somewhat abrupt. The donuts are delicious, and the interior is attractive. The coffee is reliably well-crafted and generally very satisfying. It’s an excellent choice for a quick bite or a coffee pause.
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The coffee was truly terrible! I ordered a double shot espresso, but what I got was just dreadful.
