I had a very disappointing experience with customer service, and the coffee I received was stale! If you're looking for Eight O’Clock coffee, I would suggest buying it from any retailer except their official website. I ordered six packs of Central Highlands coffee directly from Eight O’Clock, and each pack had an expiration date that was only three months away. In comparison, I bought a pack at ShopRite that I had already enjoyed for two months, and it was much fresher. I contacted their customer service five times about this issue, even providing photos of the expiration dates. They acknowledged my concerns in every response except the last one, but unfortunately, they did not provide any s...
