1 /5
Évaluation
★
I will NEVER trust Equal Exchange again! Since they REMOVED the listing for the 5lb bags of hazelnut beans, and BLOCKED THE REVIEW from being posted on the smaller hazelnut listing I 'll post it here, so everyone can see. For almost a decade I purchased hazelnut creme regular) beans in bulk, no different last Nov 2020. I can 't even express how sickened I was to open find it was not at all the same product I 'd always purchased the same way, now stuck with 4 bulk bags $170) gone to the trash. They 've been trying to get rid of this flavor for a while, so they found a way to finally do it yet make me never purchase from them again. In the past I have bought in bulk and have gone WELL, WELL past the best buy date it still had the same great taste. These were clearly bad from the get-go didn 't remotely look or smell like before. Not even going to bother contacting customer service just based on past interactions before they discontinued the hazelnut, when it would appear then disappear from the store, then they 'd hide the listing so you have to specifically search it, OR the time when they send one of the bags obviously slashed by a box cutter BEFORE packing and acted like I was scamming them, despite a decade of high-dollar purchases) it would be a waste of time. I 'm registering my complaint here, with my wallet, and giving everyone the heads up of what can happen when you buy in bulk from this place. CLEARLY they 've either changed beans or roaster not to mention beans had zero flavor or smell they normally had, and TEXTURE when scooping them was VERY weird). Clearly they filled the bags with old **** beans not even hazelnut by a stretch) just to get me to f-off already. Congrats, enjoy the degredation of a brand... even more than social media already accomplished making coffee political pretending they hate capitalism, despite their capitalist prices). THIS IS NOT the same coffee they 've built their rep on, so don 't even stock up, even if you THINK you love their coffee, it has obviously changed, and to state it is now UNDRINKABLE doesn 't even express how bad it became. Off to the dump!