We’ve been to Gino’s lots of times before, but haven’t been for a while and we were left really underwhelmed today. Food and service is normal spot on, however even with few tables seated and four waiting staff the service today was really lacklustre. Drinks were wrong when they arrived, part of our food order never arrived, my carbonara was really bland. No fresh salt pepper, it’s now in paper sachets. The mixed salad was fresh and tasty, and my husbands calzone was delicious. I may have just made a wrong food choice, but I’ve had the carbonara here before and it’s been amazing, sadly todays was just creamy, and the ham tasted cheap, not saying it was, but it tasted it. No one checked on us...
Very disappointing. Our waiter seemed disinterested in all that was going on around him, including serving us efficiently. We waited the best part of an hour for our meal we can only assume either the waiter or the kitchen forgot us. Tables around us who arrived after us were being served dessert before we'd even got out main course. The food itself was disappointing we have a regular Italian restaurant that we visit and this was nowhere near as good in so many ways the food, the décor, the service. This was very definitely more basic bare tables more suited to a cheap student cafe, not even tablecloths and the wall by us could have done with a wipe down as there were splashes of what I assu...
Absolutely love this restaurant. The food is always amazing, the staff are always friendly and welcoming. They squeezed in me and my daughter tonight after a theatre trip even though they were packed with customers meaning they must be doing something right to be so busy! I hate chain restaurants and this place is a family run gem in central Oxford. If you want good traditional Italian food, cooked and served by a traditional Italian family, this is for you. We travel over 30 miles to eat here. The moaners looking for something to moan about…..move on. This is central Oxford, go to a chain! A family run traditional Italian restaurant serving incredible food with amazing service.
Exquisite food in an unassuming establishment, inexpensive and with a nicely manageable menu. Not one of the corporate wannabees that try to spread their menu's wide and shallow in an attempt to maximise profit. Instead you get a decent choice of obviously well practised dishes to really savour and enjoy. Where else do you get a bottle of balsamic vinegar and a bottle of olive oil as table condiments? Now, as to prices, extremely good value, being both inexpensive and affordable giving an end result of priceless...
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Hmm underwhelmed with this place. Not the nicest looking place from the outside. The inside isnt the best either, it almost feels unclean. The food was ok, mine and my three friends had a pasta dish which was ok but the others had calzone and it was very very dry. Staff were not the friendliest, such a shame as obviously it is an independent and not a chain and could have so much more potential with a bit of TLC and staff training to give a smile !
This restaurant was so good that We brought our family for a return visit. If you like good Italian food and a cozy, family owned setting, I guarantee this is the place for you! Everything we tried on our 2 dining visits was excellent: the pizza, the calzone, the pastas, the salads, topped off by very good desserts, including homemade tiramisu. Attentive service, and a fast kitchen, where the crowning glories.
Everything excellent. Good quality food, wine and service. Very attentive and helpful staff. Had a chat with the co-owner/front of house manager at the end of the evening, who was clearly very knowledgeable and customer focused. This family-run business far exceeds the standard set by any of the Italian ‘chain’ restaurants. Will definitely be returning to this restaurant in the near future.
Fantastic food and service, Tucked away but it is a real hidden gem. Oxford is very lucky to have you in the area and when we visit again I will definitely be back also will 100% recommend to friends and family. Thank-you so very much
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Fantastic Italian, family-run feel restaurant. Great price point. All the food we ordered was delicious. Our only con was they were out of the two most popular dessert options. Will definitely be back.
Our order was forgotten. We waited nearly an hour for our food. We had to ask what had happened to our order and the reply was not satisfactory. Quality of food when it finally arrived was good.
