"quiet location, comfortable room, great food, parking on site. Everything we wanted for a stopover. recommended"
AMY a breath of fresh air in customer sevices ….thank you Amy ! We went here from essex for my aunties 80th birthday celebration. We had a buffet and stayed overnight. Location wise this pub is perfectly located as the train station is literally a 1 minute walk, one stop and you are in Knutsford a beautiful town with cafes restaurants and boutique style shops , wonderful! Our service was impeccable from start to finish , reception greeting fantastic and bar staff especially AMY was just incredibly professional courteous helpful and much more … thank you Amy for all your help to make the 2 days stay special. The manager was fantastic as we had a puncture and he assisted with the help in getti...
We booked in late on a Sunday afternoon for an overnight stay. The restaurant was a mad house with seemingly hundreds of people eating, moving about and talking while the poor staff were rushing about doing their best to serve everyone. By seven o'clock when we came down for our evening meal the restaurant had emptied and the staff were serving just a few tables. We asked what was happening earlier and they said that it had been the busiest Sunday that they could ever remember. Frankly they looked shell shocked and heaven only knows what state the kitchen staff were in. However, they rallied round and found us a quiet table in an alcove and helped us order food. Regrettably there were mistak...
The restaurant is nicely presented with a good layout all on one level. However, my reservation made in September was not registered, causing me to check and rebook upon arrival. The restaurant was busy, but the food was only average. The roast beef was particularly disappointing, as it came as it was with no option to choose how it was cooked. I did not feel it was good value for money. The service was also lacking, with slow and inconsistent service that appeared disorganized. There were not enough experienced staff on the floor. Overall, the restaurant was expensive for what it offered, and I do not plan on returning.
I stayed here for 1 night on a business trip while passing through and wanted a location near my meetings, but also comfortable and not in a typical corporate hotel for a nice change. I was very pleasantly surprised by both the accommodation and restaurant at the Golden Pheasant staff were very welcoming and super accommodating, food was excellent (top notch fish and chips, done right with perfect batter) and they went out of their way to help. I'll definately be back for the food and the accommodation. Easy access from the motorway and a lovely stay. The extra Belgian biscuits were a treat too thanks!
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Lovely visit to the golden pheasant Great lunch our server was brilliant really made us feel at home special shout out to Amy southern so nice to be greeted with a happy smiling face , positive attitude,very helpful. We both said all staff serving the public should have this demeanour. And because of Amy we will come back !!!
I had a pleasant overnight stay at this restaurant, which was conveniently located near my workplace. The room was clean and comfortable, just like my previous visit. The staff were all very helpful and accommodating. The cooked breakfast was delicious, just be sure to specify how you like your eggs cooked.
I had a delicious roast dinner at this restaurant with friendly staff and a great atmosphere. It was my first time here and I was very happy with the experience. The garden also looked lovely for summer dining.
Lovely stay at this hotel while away working and what can I say staff are very polite and can’t do enough for you. Rooms are nice and big and very clean.
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Great stay and very handy stopover on M6.staff were lovely and the place just had a good atmosphere, I will be back.
quiet location, comfortable room, great food, parking on site. Everything we wanted for a stopover. recommended
