Hot Box Cookies

I came in at 9:30 last night to order it was my first time coming to the establishment and the young man who was supposed to been taking my order was totally disrespectful! He was on his phone the entire time slamming pans every time I asked if they had certain items! Then I proceeded to ask what time did they close he told me well we close at 11 but since I’m the only one here tonight I’ll be leaving early around 10:30 so because of that he wouldn’t be working on any ice cream orders. I will never recommend anyone to go in and place a order with them because you potentially will get the same treatment

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My son recommended this place as he visits here before returning to school So we stopped in and yes so glad we did A great choice for cookies the gooey butter cookie was hands down the best I only give it a four star was for the service we got It was not busy only one other customer not greeted or spoken to and standing in front of the cashier still not acknowledge Took forever Other then that Would recommend would return For the gooey butter cookie

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Great experience, there was an issue with our order and the manager went above and beyond to rectify the problem. True customer service and I felt valued by the service received. Thanks!

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Would love to give five stars because the cookies are amazing but it’s hard to do that when you order from this location and they never show up. $62 wasted. Not the first time either

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Place was clean, friendly, and definitely somewhere I will be returning

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