Those with a refined palate will be shocked after eating here, especially after savouring real Italian dishes. Absolutely NOTHING authentic about ANY of the food at Il Palazzo in Chelmsford. 6 people ordered different items and everyone said the same: WORST 'ITALIAN ' MEAL EVER. The food was insipid, tasteless and overcooked. We had the 'pleasure ' of greasy fried calamari, soggy skin on baked fish, pasta laden with excessive amounts of garlic, a pizza that looked and tasted like it came from a 2-for-1 deal in Iceland, fillet meat and wet bacon swimming in copious sauces made with who-knows-what. Nothing looked or tasted even close to the menu descriptions. Desserts were equally awful, with...
Food was okay, nothing special and definitely could’ve been better. The waitress made a joke out of my speech impediment when ordering the starters which put a bit of a dampener on the whole evening. Just think the whole restaurant need to make sure their staff are more socially aware and forgiving. Definitely think there’s work to be done and certainly better places to go in Chelmsford.
I returned to this restaurant for the second time and once again, I was not disappointed. The Italian cuisine was delicious and the service was friendly and attentive. I would recommend skipping the bigger restaurants and giving this place a try for a much better evening. Thank you for making us feel so welcome.
Great restaurant. Good, fresh food. Gets very busy when the theatre has a production on, so book or prepare to be disappointed. Let the staff know when you need to leave and they will do their best to help you. Across the road from Civic Theatre, Civil Centre and just a few minutes from bus and rail stations
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I had a lovely meal here at lunch time ,the food was fantastic, really tasty and served in great time. All of the staff were great and really friendly. This restaurant is of great value and will be returning! Thanks all at Il Palazzo !!
Absolutely amazing staff, service and food. Very welcoming manager and a very cosy restaurant with ample space for seating. Range of Italian wines and spirits. The deserts were out of this world. Impatient to visit here again. 5/5
Lovely food and great service for reasonable prices. Its slightly away from the main part of town and offers some authentic dishes.
amazing place great food and service cant wait to go again!
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Lovely restaurant, great food, service and atmosphere.
Lovely restaurant with lovely staff and great food.
