Customer service training is needed at the Ferguson Imos. Nell the manager needs to respect customers and learn respect and compassion.I had an unsatisfactory pizza delivered to my home, He refunded the pizza, but I took it back to the location and he wasn't apologetic at all. He had a nasty argumentative, defensive attitude.I didn't use any curse words when I spoke to him, I thought he could have been more compassionate and offered to replace the pizza for me.I hope the owner cares enough to talk to him about this matter.
I've stayed away from this Imo's for three years because of the negative reviews, so I can’t share a personal experience. I thought about trying it today since it’s nearby, but after seeing the reviews about the poor customer service and the recent pictures of the unappetizing pizza, I’ve decided to skip it. I'll drive a bit farther to find a better Imo's!
The pizza was hot and delicious!!Also I think it was the manager who delivered my food because delivery driver went home for the night!.I definitely would recommend this Imos!???here’s a picture.Sorry I ate most of it ?
Very bad attitude when I tried to call and place an order. Customer service is horrible. The lady I spoke to acted as if she was angry that I was calling to just place an order. Just nasty for no reason!
Réservez une table maintenant
The manager at this location was extremely rude and sold us outdated food. When I called to address the issue, she hung up on me. I will be following up on this matter.
I ordered Imo’s today and accidentally entered the wrong address. They delivered it without confirming names, and now they're refusing to issue a refund.
Ordered a pepperoni and banana pepper pizza got a banana pepper pizza no pepperoni on 314 day and they ran of cheese never again
My first time at the location, overall good experience so I would go back.
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They pizza was good and hot.,a little slow but they were cool.
Give you that St Louis taste especially for out of town family
Pizza À Garniture Unique De 8 Po, Salade D'accompagnement, Boisson Gazeuse De 16 Oz
Salade Du Chef, Pain Au Fromage À L'ail, 16 Oz. Boisson Gazeuse
Mostaccioli Au Four Avec Garniture Spéciale Au Fromage
Spaghetti Ou Mostaccioli Avec 2 Boulettes De Viande
Lasagne Au Four Avec Garniture Spéciale Au Fromage
Spaghetti Ou Mostaccioli Avec Sauce À La Viande
Bâtonnets De Fromage Avec Sauce À La Viande
Bâtonnets De Pain Avec Sauce À La Viande
Raviolis Grillés Avec Sauce À La Viande
Boulettes De Viande Et Fromage
