Demande de réservation de table
Il se peut que vous soyez redirigé
"I'm glad we found this place! Food amazing Service awesome"
Téléphone: +15627959299
Adresse: 10900 Los Alamitos Blvd Ste 115, Los Alamitos, 90720-2354, United States
Réservation, Réserver
Ville: Los Alamitos
Site Web: http://kampaisushihouse.com
Lundi: 11:30-20:30
Mardi: 11:30-20:30
Mercredi: 11:30-20:30
Jeudi: 11:30-20:30
Vendredi: 11:30-21:00
Samedi: 11:30-21:00
Dimanche: 11:30-20:00
Plats: 10
Catégories: 5
Avis: 4382
So first of all, while looking in the area for good bento lunch box options, I came across Kampai Sushi House, which was very close to where I was, and fairly highly rated. However, when I went to the actual website to check the menu, etc., I was immediately confused. Their website makes it sound as if they are not open for in-house seating/dining. It simply says they are now open for take-out, and it makes reference to checking back on their website for any changes. You have to scroll far down the site to find hours and menus, but still no mention of in-house dining. A call to the restaurant revealed they ARE open for dining, as well as take-out. They suggested that the site hadn 't been up...
Moreover, our long-time waiter was quite rude this time. We tried to explain to the sushi chef, who also acts as the manager, that we shouldn’t have to pay for something that wasn’t satisfactory. Instead of understanding, he responded indignantly and told us we didn’t have to return. The lack of customer service was shocking! I can’t help but think the situation might have been different if the owner, Tom, had been present. This restaurant is very popular, often having a wait even on weeknights, and serves fresh sushi and delicious teriyaki chicken, with excellent choices in their Bento boxes. It’s a shame that our last visit was marred by such poor treatment.
Instead of removing the charge entirely, they only reduced it from $32 to $25. When I voiced my disagreement, I was given a weak excuse that I didn’t accept. The server then became rude, and the manager was even more disrespectful. I was taken aback by their behavior, which understandably upset me. I ended up paying the bill, handing over the $25. Going forward, we'll spend our $10,000 a year at a different sushi restaurant. That manager should be held accountable, but I suspect he might be an owner, which is even worse. Poor Tom.
This has always been my favorite sushi restaurant. The owners are fantastic, the rolls are delicious, and the fish is incredibly fresh. They have Asahi draft beer and fresh wasabi—what more could you ask for? I've been coming here since they opened. Give it a try, and if you have any complaints, you just can't be satisfied, haha! Réservez une table maintenant
