Keys Kitchen - Réserver une table

My husband and I are in holiday in Stratford and was told the keys was the place to go, so we went there and had an enjoyable night the live music was great. Only a couple of small things the drinks were very overpriced, and my husband was offered a ‘line’ in the toilets and could hear sniffing coming from inside the toilet itself. At the end of the night when we left, everyone was outside the bouncers/security removed everyone, this man whom I’m guessing was the manager came outside screaming and shouting swearing at customers who’d been in the pub to move and leave the street, not only that you could hear him continue shouting in the pub was a tense end to the night, when he could’ve asked everyone to move respectfully or spoken to his bouncers who could’ve removed everyone in a kinder manner. Overall was a good night apart from that, would come back if we came back to Stratford.

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Venue looked promising on a Friday night. Served drinks relatively quickly and some live music started. Most people seemed to be enjoying themselves, but there were some people present who had clearly consumed more than alcohol. We were approached and asked if we had any 'white bags ' and was groped by the same people. Other people also appeared uncomfortable around them and asked us if we knew them. We finished our drinks quickly and left. 2 security staff on the door who were uninterested and oblivious to what was going on inside. Didn 't see the point of them being there. Unlikely to visit again.

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I have been coming here for over a year and never had any issues as my id is real, however the past couple of times everyone on the bar has refused to serve me and my friends, or even take the time to check our id’s. As we walked to the bar one of the bartenders said “why are children in here?” and completely ignored us for over 20 minutes. The bouncer checked our id’s and let us in but the bartenders still refuse to serve us. Very unprofessional. I am disappointed as I am a regular customer. I have also been shouted at to get out without even having checked my id first.

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The service has destroyed my confidence and I feel appalled. My id was rejected even though i am over 18 and my friends faced the same horrible barrier our night was ruined. They were rude and told us to leave despite being let into the keys a few weeks before with the same id. I feel targeted as i didn’t see any other people other than us being rejected on our ids disgusting.

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Horrible service from manager i think she was a manager but she looks more like kitchen porter , agresive and she should be send for customer service training...

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