I went into the kfc a few days ago at 10:30am when the store opened. Nobody was in the store including the staff. I walked up closer to the counter and an older woman came up and said we're closed because we don't have a cook. As I left, the cook came in, apologized for being late and asked me what I wanted. I said I really don't have time to wait since nothing has been prepped let alone cooked. I sat in my car and texted my coworkers to select another place to eat. A car pulled up beside me; I was getting ready to tell her KFC was closed but she said we're closed no employees. Now what kind of place is this where the manager isn't even on time.
Kfc - Réservation de table
21009 Abingdon, United States Réservation"The service in the car was disappointing and unprofessional. The cashier appeared to be unsure of his responsibilities and was rather rude."
Détails
Téléphone: +14105691949
Adresse: 21009 Abingdon, United States
Réservation, Réserver
Ville: Abingdon
Site Web: https://www.kfc.com
Heures d'ouverture
Malheureusement, les heures d'ouverture ne sont pas disponibles pour le moment.Statistiques
Plats: 10
Catégories: 5
Avis: 2621
Adresse
Avis
I would have given this location a 0. I had ordered a new Spicy Chicken Sandwich. This was my first and last time. The chicken used was dry completely and hard with barely even any sauce on it to negate the dryness. This location has had it's problems with orders being incomplete or wrong. My last visit from today was October 2019. I am thoroughly disappointed. The reason we stopped visiting the previous time, was that the employees at that time were kids and were being belligerent while customers with kids were eating inside. I am through with this location. I drive out of my way to not go here and visit other locations.
We had some negative experiences in the past and had vowed not to return to this location. However, after noticing some changes, we thought KFC might be turning over a new leaf. Unfortunately, this hope was short-lived when my husband stopped by for a late dinner at 8:15 PM. From the moment we placed our order, it was obvious that the staff member at the counter was particularly unfriendly. To make matters worse, we were informed that they had run out of chicken for the night. Whether that was true or not, I can say with certainty that we will not be returning to this location!
I had a very disappointing experience at this KFC. I waited 25 minutes in the drive-thru just to order a bucket with potatoes and coleslaw. The chicken was dry and overcooked, the mashed potatoes were unappealing, and the coleslaw was as disappointing as usual. The woman who took my order and handed me the food was rude and showed little concern for customer service. To make matters worse, my friend and I both got salmonella from the chicken. This was my first visit after work, and unfortunately, it will also be my last. Réservez une table maintenant
Extremely disappointing experience. If it were possible, I would give fewer than one star, but Google doesn’t allow it. It felt like they had to bring the chicken all the way from Kentucky. We waited 20 minutes just to have someone take our order, while multiple staff members in the kitchen stood around doing nothing. In the end, we gave up and went to a place that actually serves food.
Did not get a receipt for order. Ordered Mac&Cheese got cole slaw. (Cole slaw container not dated at bottom). Requested for hot sauce got honey mustard. Requested for Nashville tenders, got regular tenders. Fries were not fresh. No napkins in bag. I use to work at a KFC. I know how things are supposed to work. They obviously don't know what they are doing.
This is the worst KFC I've ever visited. They often don't have the items listed on the menu, the service is extremely slow, and the food is frequently overcooked or served cold. This location seriously needs new management or should think about closing.
Satisfied customers can come from good service and average food, but here, the customer service was terrible and the food was below average. It doesn't take much to offer a pleasant experience and provide at least decent customer service. Réservez une table maintenant
I often have problems at this location like food not being available until close, or ridiculously under sized proportions, or on my last visit they forgot to give me one of my sides. They seem to be much better on the Taco Bell side.
The service in the car was disappointing and unprofessional. The cashier appeared to be unsure of his responsibilities and was rather rude.
Plats
Réservez une table maintenant
Catégories
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Delivery Services
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North American
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Fast Food
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American
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Cheese
Commodités
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Accepts Credit Cards
- Réservation de table
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Credit Card Payments
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Good For Groups
- Réservation
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