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"Very friendly staff. Lightning fast. Great KFC; chicken wasn?t greasy."
Téléphone: +12264013825
Adresse: 160 Queensway E, Simcoe, Canada
Réservation, Réserver
Ville: Simcoe
Plats: 1
Catégories: 5
Avis: 13
I understand how hard it is to find reliable staff willing to work in fast food in this area, but this is pathetic. Just close the doors until you can actually operate this location somewhat properly. I was parked outside the store. Called to see if theyhad an item I wanted that they are always sold out of. Was told they were closed. I then walked into the store and placed anorder while other went through the drivethrough. They never have online ordering turned on, which makes no sense because theycan't staff well enough to have someone who actually knows how to take your order. If you can actually manage to get food, orwhat you want, it's a KFC like all the rest.
I spent $70 at this restaurant, and unfortunately, my experience was quite disappointing. The employee, Alyssa, was dismissive and even tossed our food at us without inquiring if we needed anything. When we asked for ketchup, she simply threw it into the bag. Despite paying for extra chicken, it was missing from our order. When I approached her for forks, she responded with a condescending "Do you need something?" If you're going to hire staff, please ensure they are friendly and attentive rather than rude like Alyssa.
KFC appears to be disregarding customer feedback regarding the smaller chicken portions. Many of the servings contain primarily bread and grease, with very little actual meat. The bread was soggy and lacked the flavor it once had. The only standout item in the meal was the coleslaw, which was delicious. On the bright side, the restaurant was clean, the staff was friendly, and the service was quick, so I’ll give it an extra star for those reasons.
Really KFC? This is the size of salad you get with the variety pack combo now? What happened to the 2 large salads/sides? Now you get 2 individual ? What a rip off. Look at the size of the gravy. I can spit more than this container holds. Some combos you get chicken and fries with absolutely no sides or gravy, and they 're $32.99? Seriously? No wonder you never look that busy when I 'm over that way. Réservez une table maintenant
I was going to order lunch but the female employee was rushing the gentleman in front of me and then made me feel rushed as well. She seemed stressed out and this turned me off...I was hoping for better customer service from KFC. These are challenging times but customers shouldn't take the brunt of it. Friendly service with a smile is the expectation. I decided to go elsewhere.
I had a disappointing experience at this restaurant. As I was driving through, I asked for some extra salt, but the woman at the window seemed puzzled and asked if I really meant salt. When I confirmed, she handed me a handful of pepper in an annoyed manner. It felt very immature and unprofessional.
